Order Management Representative

Are you a highly organized and detail-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have the perfect opportunity for you! Trane Technologies is seeking a motivated Order Management Representative to join our team. As an integral member of our organization, you will be responsible for managing and processing customer orders with accuracy and efficiency. This role requires strong communication skills, problem-solving abilities, and the ability to multitask. If you have a strong work ethic and a desire to succeed, we encourage you to apply for this exciting opportunity.

1. Process and manage customer orders in a timely and accurate manner.
2. Ensure all orders meet company standards and customer specifications.
3. Communicate with customers regarding order status, changes, and any issues that may arise.
4. Resolve customer inquiries and complaints in a professional and timely manner.
5. Collaborate with various departments to ensure smooth and efficient order processing.
6. Maintain a high level of organization and attention to detail to ensure accuracy of orders.
7. Prioritize and multitask in a fast-paced environment to meet tight deadlines.
8. Continuously monitor and improve order management processes to increase efficiency and customer satisfaction.
9. Adhere to company policies and procedures while processing orders.
10. Provide exceptional customer service and build strong relationships with customers.
11. Identify and escalate any potential issues or concerns to management.
12. Assist with inventory management and maintain accurate records of orders and shipments.
13. Contribute to team goals and initiatives to ensure departmental success.
14. Stay updated on product knowledge and company policies to effectively communicate with customers.
15. Continuously strive to meet and exceed performance metrics and goals.

According to JobzMall, the average salary range for a Order Management Representative in La Crosse, WI, USA is between $35,000 and $45,000 per year. This may vary depending on the specific company, experience level, and other factors.

Trane Technologies plc is a manufacturing company focused on heating, ventilation, and air conditioning and refrigeration systems. The company traces its corporate history back more than 150 years and was created after a series of mergers and spin-offs.