Client Services Representative

Schedule pre-sales discussions with Sales Team and pre-sales engineer when needed. Follow-up on pre-sales deliverables (LOE) from scoping discussions to ensure they are completed within defined SLA, escalate resource delays and competing priorities as needed. Provide scheduling support to assigned engineering resource by confirming (and scheduling) appropriate time on their calendar to complete the deliverable. Coordinate requests from Sales Teams and/or engineering regarding schedule changes, availability concerns, resourcing conflicts or changes needed. Collect pre-sales deliverables and initiate SOW, OnDemand resourcing, or scheduling requests as needed. Manage requests, communication, and updates to Sales throughout the pre-sales request lifecycle in CRM platform or email. This includes regularly updating the status in the CRM request. Create new requests as needed on behalf of the Sales teams to streamline and support each of the contributors within the Client Services team.

According to JobzMall, the average salary range for a Client Services Representative in 4601 DTC Blvd, Denver, CO 80237, USA is $34,000-$46,000 per year. This range is based on salaries reported by employers for this position in that particular location.

Trace3 is the premier provider of advanced data solutions and consultation services for information management. Through elite engineering and dynamic innovation, we empower executives and organizations to keep pace within the IT/corporate landscape.