Toyota

Information Technology Support Specialist

Toyota

Torrance, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a tech-savvy problem solver with a passion for customer service? Do you thrive in a fast-paced environment and enjoy collaborating with a team? If so, we have an exciting opportunity for you as an Information Technology Support Specialist at Toyota! As a member of our IT support team, you will play a crucial role in ensuring the smooth operation of our technology systems and providing exceptional technical support to our employees. We are seeking a knowledgeable and driven individual with excellent communication skills and a strong attention to detail. If this sounds like you, we invite you to apply for this role and be a part of our dynamic team at Toyota.

  1. Provide exceptional technical support to all employees of Toyota.
  2. Troubleshoot and resolve IT-related issues in a timely and efficient manner.
  3. Collaborate with team members to identify and implement solutions for complex technical problems.
  4. Proactively monitor and maintain the performance and security of all technology systems.
  5. Keep accurate records of all technical support requests and resolutions.
  6. Communicate effectively with employees of all levels to understand and address their technology needs.
  7. Stay up-to-date with the latest technologies and trends in the industry to continuously improve our systems and processes.
  8. Assist with the installation, configuration, and maintenance of hardware and software.
  9. Train and educate employees on the proper use of technology systems and tools.
  10. Ensure all technology equipment and software are properly licensed and compliant with company policies.
  11. Collaborate with external vendors and service providers to resolve technical issues.
  12. Participate in on-call rotation for after-hours support as needed.
  13. Maintain a high level of professionalism and customer service at all times.
  14. Adhere to company policies and procedures related to IT support.
  15. Continuously evaluate and improve internal processes and procedures to optimize efficiency and effectiveness.
Where is this job?
This job is located at Torrance, CA, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Minimum Of 2 Years Of Experience In A Technical Support Role Or It Help Desk Environment.

  • Strong Knowledge Of Operating Systems, Such As Windows And Macos, And Proficiency In Troubleshooting Technical Issues.

  • Familiarity With Networking Concepts And Experience With Network Configuration And Maintenance.

  • Excellent Communication Skills And Ability To Provide Outstanding Customer Service To End Users.

Required Skills
  • Documentation

  • Troubleshooting

  • Data Analysis

  • Technical Support

  • customer service

  • Cloud Computing

  • Problem-Solving

  • Software Installation

  • Security Management

  • System Maintenance

  • Hardware Repair

  • Network Setup

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Information Technology Support Specialist in Torrance, CA, USA is $50,000 - $70,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities.

Additional Information
Toyota is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 17th, 2024
Apply BeforeMay 22nd, 2025
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About Toyota

Toyota Industries Corp. engages in the manufacture and sale of automobiles and industrial machines. It operates through the following segments: Automobile, Material Handling Equipment, Logistics, and Textile Machinery.

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