
Data Analyst, Front End
Identify and capitalize on opportunities to enhance analytics capabilities. Assist with end-to-end Contact Center analytics strategy, development, and delivery of scalable analytics solutions and processes. Present and support business stakeholders with reports, dashboards and scalable analytics solutions that help generate data-driven insights, monitor KPI trends, and identify root cause analysis. Support ad hoc analytics needs by quickly developing analytics solutions and assisting in interpretation of data. Enable business units to answer ad hoc questions by increasing adoption of self-service analytics solutions. Monitor and communicate project status, risks, dependencies, and roadblocks for technical and business audiences. Ensure data accuracy and completeness across Contact Center data landscape. Provide input to and collaborate with back-end analytics developers on topics like data access, data ingestion, data transformation, database design, and implementation.
4+ years of related experience
Experience with front-line contact center data and reporting
Experience and knowledge using Alteryx for data manipulation
Tableau
MS Word
MS PowerPoint
PowerBI
Alteryx
Writing SQL queries
Time Management Skills
MS Excel skills
Data analysis and presentation skills
Process Improvement
Verbal communication
Driven and self-motivated
Prioritizing skills
written communication
Adaptability
Multi-tasker
According to JobzMall, the average salary range for a Data Analyst, Front End in 6565 Headquarters Dr, Plano, TX 75024, USA is between $59,000 and $81,000 per year. This range can vary depending on the experience and qualifications of the individual.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Toyota Industries Corp. engages in the manufacture and sale of automobiles and industrial machines. It operates through the following segments: Automobile, Material Handling Equipment, Logistics, and Textile Machinery.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started