Tory Burch

Support Supervisor

Tory Burch

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Tory Burch, we believe in creating a supportive and dynamic working environment for our employees. We are looking for an organized and motivated Support Supervisor to join our team and lead our support team. The successful candidate will be responsible for overseeing the daily operations of the support team, ensuring the highest quality of customer service is provided to all customers.The ideal candidate should have a Bachelor's degree in Business or a related field, as well as at least five years of experience in a customer service or supervisory role. They should have excellent communication, organizational, and problem-solving skills. The ability to work independently and with a team is also essential.We’re looking for someone who is passionate about customer service and has a can-do attitude. The successful candidate should be comfortable working in a fast-paced environment and be willing to take on any challenge that comes their way. If you think you have what it takes to join our team and make a positive contribution to our company, we look forward to hearing from you.

Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Interpersonal Skills

  • Ability To Resolve Customer Issues

  • Ability To Lead And Mentor A Team

  • Knowledge Of Customer Service Techniques

  • Ability To Manage Competing Priorities

  • Knowledge Of Retail Technology Systems

  • Ability To Identify And Implement Process Improvements

Required Skills
  • Training

  • Planning

  • Communication

  • Coaching

  • Scheduling

  • Attention to detail

  • Negotiation

  • Leadership

  • Conflict Resolution

  • customer service

  • Teamwork

  • Patience

  • Problem-Solving

  • Organizational

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Self motivation

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Support Supervisor in Chicago, IL, USA is $44,000 to $63,000 per year. This range is dependent upon the type of industry in which the Support Supervisor works, as well as the experience level of the individual.

Additional Information
Tory Burch is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 11th, 2023
Apply BeforeJune 21st, 2025
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About Tory Burch

Tory Burch is an American luxury brand that offers beautiful, timeless pieces, founded in 2004 in New York City. Tory, the fashion designer and inspiration behind the brand, draws from her parents’ effortless style, as well as her extensive travels and passion for art, interiors, and global women's issues. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home decor, and beauty products.

The company culture of Tory Burch is rooted in the guiding principle of empowering women, which underpins the design philosophy and drives the work of the Tory Burch Foundation. The company began with a small boutique on Elizabeth Street in Manhattan, and has since grown into a global business with over 350 boutiques across North America, Europe, the Middle East, Latin America, Asia, and Australia. The brand is also available at over 3,000 department and specialty stores worldwide.

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