Tory Burch

Support Supervisor

Tory Burch

Washington, DC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Tory Burch, we are looking for a Support Supervisor who will be responsible for providing exceptional service to our customers and motivating the Support team to deliver outstanding results. This position requires a motivated, organized and experienced individual who is passionate about customer service and is focused on delivering exceptional experiences.The ideal candidate for this role has a minimum of three years of customer service experience, preferably in a retail or fashion setting. Previous supervisory experience is required, as well as a working knowledge of customer service software and technologies. The successful candidate will have excellent problem-solving skills, strong written and verbal communication skills, and the ability to effectively manage and motivate a team. Above all, we are looking for someone who is passionate about delivering outstanding customer service and elevating the Tory Burch brand.

Where is this job?
This job is located at Washington, DC, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Interpersonal And Communication Skills

  • Proficient In Ms Office Suite

  • Proven Ability To Manage

  • Motivate And Lead A Team

  • Experience In Customer Service

  • Strong Problem Solving And Decision Making Skills

  • Organizational And Time Management Skills

  • Bachelor’s Degree In Business Administration Or Related Field

Required Skills
  • Training

  • Communication

  • Leadership

  • Mentoring

  • Collaboration

  • Analytical

  • Problem-Solving

  • Multi-tasking

  • Organizational

  • Decision-Making

  • Customer-Service

  • Motivating

  • Team-Building

  • Process-Improvement

  • Quality-Control

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Support Supervisor in Washington, DC, USA is between $45,000 and $75,000 per year. This range may vary depending on the employer and the individual's experience and qualifications.

Additional Information
Tory Burch is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 11th, 2023
Apply BeforeJune 21st, 2025
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About Tory Burch

Tory Burch is an American luxury brand that offers beautiful, timeless pieces, founded in 2004 in New York City. Tory, the fashion designer and inspiration behind the brand, draws from her parents’ effortless style, as well as her extensive travels and passion for art, interiors, and global women's issues. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home decor, and beauty products.

The company culture of Tory Burch is rooted in the guiding principle of empowering women, which underpins the design philosophy and drives the work of the Tory Burch Foundation. The company began with a small boutique on Elizabeth Street in Manhattan, and has since grown into a global business with over 350 boutiques across North America, Europe, the Middle East, Latin America, Asia, and Australia. The brand is also available at over 3,000 department and specialty stores worldwide.

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