At Tory Burch, we are looking for a Support Supervisor who will be responsible for providing exceptional service to our customers and motivating the Support team to deliver outstanding results. This position requires a motivated, organized and experienced individual who is passionate about customer service and is focused on delivering exceptional experiences.The ideal candidate for this role has a minimum of three years of customer service experience, preferably in a retail or fashion setting. Previous supervisory experience is required, as well as a working knowledge of customer service software and technologies. The successful candidate will have excellent problem-solving skills, strong written and verbal communication skills, and the ability to effectively manage and motivate a team. Above all, we are looking for someone who is passionate about delivering outstanding customer service and elevating the Tory Burch brand.
Ability To Work In A Fast-Paced Environment
Excellent Interpersonal And Communication Skills
Proficient In Ms Office Suite
Proven Ability To Manage
Motivate And Lead A Team
Experience In Customer Service
Strong Problem Solving And Decision Making Skills
Organizational And Time Management Skills
Bachelor’s Degree In Business Administration Or Related Field
Training
Communication
Leadership
Mentoring
Collaboration
Analytical
Problem-Solving
Multi-tasking
Organizational
Decision-Making
Customer-Service
Motivating
Team-Building
Process-Improvement
Quality-Control
Communication
Leadership
Time management
Interpersonal Skills
creativity
self-motivation
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Support Supervisor in Washington, DC, USA is between $45,000 and $75,000 per year. This range may vary depending on the employer and the individual's experience and qualifications.
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Tory Burch is an American luxury brand that offers beautiful, timeless pieces, founded in 2004 in New York City. Tory, the fashion designer and inspiration behind the brand, draws from her parents’ effortless style, as well as her extensive travels and passion for art, interiors, and global women's issues. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home decor, and beauty products.
The company culture of Tory Burch is rooted in the guiding principle of empowering women, which underpins the design philosophy and drives the work of the Tory Burch Foundation. The company began with a small boutique on Elizabeth Street in Manhattan, and has since grown into a global business with over 350 boutiques across North America, Europe, the Middle East, Latin America, Asia, and Australia. The brand is also available at over 3,000 department and specialty stores worldwide.

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