TJX Companies

Retail Sales Associate

TJX Companies

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to TJX Companies, where every day is an opportunity to discover something new. We are currently seeking a highly motivated and customer-oriented Retail Sales Associate to join our team. At TJX Companies, we believe in providing a unique and exciting shopping experience for our customers, and our Sales Associates play a crucial role in achieving this goal. If you have a passion for retail and a knack for building relationships with customers, we want you to be a part of our team. Keep reading to learn more about this exciting opportunity and how you can become a valued member of our TJX family.

  1. Greet and welcome customers as they enter the store, providing exceptional customer service and creating a positive shopping experience.
  2. Assist customers in finding products and making purchasing decisions, utilizing knowledge of store layout and merchandise.
  3. Build and maintain strong relationships with customers to ensure their satisfaction and loyalty to the brand.
  4. Maintain a thorough understanding of the products sold in the store, including features, benefits, and pricing information, in order to effectively communicate with customers.
  5. Process customer transactions accurately and efficiently, including handling cash, credit, and gift card payments.
  6. Restock and organize merchandise on the sales floor to ensure a visually appealing and easy-to-navigate shopping experience.
  7. Keep up-to-date with current sales, promotions, and company policies to effectively communicate information to customers.
  8. Meet and exceed individual and team sales goals, actively seeking out opportunities to increase sales and add-on purchases.
  9. Keep the sales floor and fitting rooms clean, organized, and stocked with necessary supplies.
  10. Actively participate in team meetings and training sessions to stay informed about new products, policies, and procedures.
  11. Maintain a positive and professional attitude at all times, representing the TJX brand and values to customers and fellow team members.
  12. Adhere to all company policies and procedures, including safety and loss prevention measures.
  13. Continuously strive to improve sales techniques and customer service skills through self-evaluation and feedback from management.
  14. Collaborate with team members and management to create a positive and productive work environment.
  15. Assist with opening and closing duties as needed, including cash handling and store cleaning and maintenance.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Previous Retail Sales Experience: A Solid Understanding Of Retail Sales And Customer Service Is Essential For Success In This Role. Previous Experience In A Similar Position, Especially Within The Retail Industry, Will Demonstrate The Candidate's Ability To Handle The Fast-Paced And Diverse Nature Of The Job.

  • Excellent Communication Skills: As A Retail Sales Associate, Effective Communication Is Key To Building Relationships With Customers And Promoting Tjx Companies' Products. Strong Verbal And Written Communication Skills Are Necessary To Effectively Interact With Customers And Colleagues.

  • Knowledge Of Current Fashion And Retail Trends: A Successful Retail Sales Associate At Tjx Companies Should Have A Passion For Fashion And Be Up-To-Date With The Latest Trends In The Retail Industry. This Knowledge Will Enable Them To Make Informed Recommendations To Customers And Assist Them In Finding The Perfect Products.

  • Ability To Work In A Team: Tjx Companies Values Teamwork And Collaboration, And As A Retail Sales Associate, You Will Be Expected To Work Closely With Your Colleagues To Achieve Sales Targets And Provide Excellent Customer Service. Therefore, The Ability To Work Well In A Team And Communicate Effectively With Others Is Crucial.

  • Strong Customer Service Skills: Retail Sales Associates Are The Face Of Tjx Companies, And Providing Exceptional Customer Service Is At The Heart Of The Company's Values. Candidates For This Role Should Have A Friendly And Approachable Demeanor, As Well As The Ability To Handle Customer Inquiries And Complaints In A Professional Manner.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Phoenix, AZ, USA is between $21,000 to $33,000 per year. However, this can vary depending on factors such as experience, the specific company, and the location within Phoenix. Some retail sales associates may also receive commission or bonuses, which can increase their overall salary.

Additional Information
TJX Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 12th, 2024
Apply BeforeAugust 19th, 2025
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About TJX Companies

The TJX Companies, Inc. is an American multinational off-price department store corporation, headquartered in Framingham, Massachusetts. It remained from the original Zayre Corp. that was established in 1956. It operates through the following segments: Marmaxx, HomeGoods, TJX Canada, and TJX Europe. The Marmaxx segment sells family apparel including footwear and accessories, home fashions including home basics, accent furniture, lamps, rugs, wall décor, decorative accessories, giftware, and other merchandise. The HomeGoods segment offers home basics, giftware, accent furniture, lamps, rugs, wall décor, and decorative accessories. The TJX Canada segment operates the Winners, Marshalls, and HomeSense chains in Canada. The TJX Europe segment operates T.K. Maxx and HomeSense chains in Europe.

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