TJX Companies

Retail Department Supervisor

TJX Companies

Parsippany-Troy Hills, NJ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to TJX Companies, the leading off-price retailer of apparel and home fashions in the United States and worldwide. We are currently seeking a motivated and experienced Retail Department Supervisor to join our team and help drive the success of our retail stores. As a Department Supervisor, you will play a crucial role in managing the daily operations of your designated department, leading and coaching a team of associates, and ensuring the overall success of the store. We are looking for a dynamic individual with a passion for retail, strong leadership skills, and a commitment to providing exceptional customer service. If you are a team player with a proven track record of driving sales and delivering results, we want to hear from you!

  1. Oversee the daily operations of the designated department, including sales, inventory management, and customer service.
  2. Lead, coach, and motivate a team of associates to achieve sales goals and provide excellent customer service.
  3. Train new associates on store procedures, product knowledge, and customer service standards.
  4. Monitor and analyze department sales and performance data to identify areas for improvement and develop strategies to drive sales and increase profitability.
  5. Ensure compliance with company policies and procedures, as well as federal, state, and local regulations.
  6. Create and maintain a positive and inclusive work environment that promotes teamwork, communication, and a strong work ethic.
  7. Develop and maintain effective relationships with vendors and other store departments to ensure timely and accurate product flow.
  8. Assist in the hiring, training, and development of new associates.
  9. Conduct performance evaluations and provide feedback and coaching to associates to improve performance.
  10. Handle customer inquiries and complaints in a professional and timely manner.
  11. Maintain visual merchandising standards for the department to ensure a visually appealing and organized sales floor.
  12. Collaborate with other department supervisors and store management to achieve overall store goals and objectives.
  13. Stay updated on industry trends and competitor strategies to inform decision-making and identify opportunities for growth.
  14. Uphold a high level of integrity and professionalism while representing the company and its values.
  15. Continuously strive to enhance the customer shopping experience and drive customer loyalty.
Where is this job?
This job is located at Parsippany-Troy Hills, NJ, USA
Job Qualifications
  • Experience In Retail Management: The Ideal Candidate Should Have At Least 2-3 Years Of Experience In A Retail Management Role, Preferably Within The Tjx Companies.

  • Strong Leadership Skills: The Retail Department Supervisor Will Be Responsible For Leading And Motivating A Team Of Retail Associates, So They Should Possess Strong Leadership Skills To Effectively Manage And Guide Their Team.

  • Excellent Communication And Interpersonal Skills: The Supervisor Will Be Required To Communicate With Both Customers And Employees, So They Should Have Excellent Communication And Interpersonal Skills To Effectively Interact With Different Individuals.

  • Knowledge Of Merchandising And Inventory Management: The Supervisor Will Be Responsible For Managing The Store's Inventory And Ensuring Proper Merchandising, So They Should Have A Good Understanding Of Inventory Management And Visual Merchandising Techniques.

  • Ability To Work In A Fast-Paced Environment: Tjx Companies Is A Fast-Paced Retail Environment, So The Ideal Candidate Should Be Able To Work Efficiently Under Pressure And Handle Multiple Tasks Simultaneously. They Should Also Be Adaptable And Able To Quickly Adjust To Changing Priorities.

Required Skills
  • Time Management

  • Team Management

  • Product knowledge

  • Budget management

  • Inventory Control

  • customer service

  • Sales Analysis

  • Visual merchandising

  • staff training

  • Vendor Relations

  • Merchandising strategy

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Department Supervisor in Parsippany-Troy Hills, NJ, USA is $40,000 - $55,000 per year. This can vary depending on the specific company, location, and level of experience.

Additional Information
TJX Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 12th, 2024
Apply BeforeMay 10th, 2026
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About TJX Companies

The TJX Companies, Inc. is an American multinational off-price department store corporation, headquartered in Framingham, Massachusetts. It remained from the original Zayre Corp. that was established in 1956. It operates through the following segments: Marmaxx, HomeGoods, TJX Canada, and TJX Europe. The Marmaxx segment sells family apparel including footwear and accessories, home fashions including home basics, accent furniture, lamps, rugs, wall décor, decorative accessories, giftware, and other merchandise. The HomeGoods segment offers home basics, giftware, accent furniture, lamps, rugs, wall décor, and decorative accessories. The TJX Canada segment operates the Winners, Marshalls, and HomeSense chains in Canada. The TJX Europe segment operates T.K. Maxx and HomeSense chains in Europe.

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