Loss Prevention Customer Service Associate

Are you passionate about providing exceptional customer service while also ensuring the safety and security of a retail environment? Do you have a keen eye for identifying potential risks and preventing loss? If so, we have an exciting opportunity for you to join our team as a Loss Prevention Customer Service Associate at TJX Companies. As a vital member of our team, you will have the opportunity to utilize your excellent customer service skills and keen attention to detail to protect our company's assets and provide a positive shopping experience for our valued customers. Join us and become a part of our dynamic and fast-paced retail environment, where your skills and dedication will be valued and rewarded.

1. Monitor and patrol the store to ensure the safety and security of customers, employees, and company assets.
2. Identify and prevent potential risks and losses through observation and proactive measures.
3. Maintain a visible presence on the sales floor to deter theft and suspicious behavior.
4. Respond to and resolve any customer concerns or complaints in a timely and professional manner.
5. Conduct thorough and accurate investigations of any incidents or suspicious activities.
6. Collaborate with store management and other associates to identify and implement loss prevention strategies.
7. Utilize surveillance systems and other tools to monitor store activity and identify potential security threats.
8. Perform regular audits and inventory checks to identify any discrepancies or potential issues.
9. Train and educate store associates on loss prevention best practices and procedures.
10. Enforce company policies and procedures related to safety and security.
11. Prepare and maintain accurate reports and documentation of any incidents or investigations.
12. Work closely with law enforcement and other external partners as needed.
13. Continuously stay updated on industry trends and new security techniques.
14. Assist with the handling of cash and other financial transactions, ensuring accuracy and security.
15. Adhere to all company safety and security protocols and guidelines.

According to JobzMall, the average salary range for a Loss Prevention Customer Service Associate in San Francisco, CA, USA is $48,000 - $52,000 per year. This can vary depending on factors such as the company, experience, and skills of the individual, and the specific job responsibilities.

The TJX Companies, Inc. is an American multinational off-price department store corporation, headquartered in Framingham, Massachusetts. It remained from the original Zayre Corp. that was established in 1956. It operates through the following segments: Marmaxx, HomeGoods, TJX Canada, and TJX Europe. The Marmaxx segment sells family apparel including footwear and accessories, home fashions including home basics, accent furniture, lamps, rugs, wall décor, decorative accessories, giftware, and other merchandise. The HomeGoods segment offers home basics, giftware, accent furniture, lamps, rugs, wall décor, and decorative accessories. The TJX Canada segment operates the Winners, Marshalls, and HomeSense chains in Canada. The TJX Europe segment operates T.K. Maxx and HomeSense chains in Europe.