TJX Companies

Key Carrier/Supervisor

TJX Companies

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a natural leader with a passion for retail and a strong attention to detail? The TJX Companies is seeking a dynamic Key Carrier/Supervisor to join our team. As a Key Carrier/Supervisor, you will play a key role in ensuring the overall success of our store by providing exceptional customer service, training and mentoring our team members, and maintaining a safe and organized environment. If you have a proven track record of leadership and a commitment to delivering an exceptional shopping experience, we want to hear from you!

  1. Provide exceptional customer service to ensure a positive shopping experience for all customers.
  2. Train and mentor team members on store policies, procedures, and customer service standards.
  3. Act as a role model and lead by example, demonstrating excellent leadership skills.
  4. Take responsibility for opening and closing the store, including cash handling and security procedures.
  5. Maintain a safe and organized environment by enforcing company safety policies and procedures.
  6. Monitor inventory levels and assist in inventory management to ensure products are readily available for customers.
  7. Handle customer complaints and resolve any issues in a timely and professional manner.
  8. Collaborate with the store management team to develop and implement strategies to improve store performance.
  9. Ensure compliance with company policies and procedures, including visual merchandising standards.
  10. Foster a positive and inclusive work environment by promoting teamwork and providing feedback and recognition to team members.
  11. Stay updated on industry trends and competitors to make informed decisions and drive sales.
  12. Conduct regular store walks to identify any operational or customer service issues and take appropriate action to address them.
  13. Communicate effectively with team members and management to ensure a smooth and efficient operation.
  14. Continuously strive to meet and exceed sales targets and goals.
  15. Assist with other duties as assigned by store management.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Prior Supervisory Or Management Experience: The Ideal Candidate For A Key Carrier/Supervisor Job At Tjx Companies Should Have Previous Experience In A Supervisory Or Management Role, Preferably In A Retail Setting. This Will Demonstrate Their Ability To Lead And Manage A Team Effectively.

  • Strong Communication And Interpersonal Skills: As A Key Carrier/Supervisor, One Must Be Able To Effectively Communicate With Team Members, Upper Management, And Customers. This Includes Being Able To Give Clear Instructions, Provide Feedback, And Handle Any Conflicts That May Arise.

  • Excellent Problem-Solving Skills: A Key Carrier/Supervisor Should Be Able To Think On Their Feet And Find Solutions To Any Issues That May Arise During Their Shift. This Could Include Handling Difficult Customers, Resolving Inventory Discrepancies, Or Addressing Employee Performance Concerns.

  • Knowledge Of Retail Operations And Loss Prevention: Working For Tjx Companies Requires A Strong Understanding Of Retail Operations And Loss Prevention Strategies. A Key Carrier/Supervisor Should Be Familiar With These Concepts And Be Able To Implement Them Effectively To Ensure The Store Runs Smoothly And Minimize Losses.

  • Ability To Multi-Task And Work In A Fast-Paced Environment: Tjx Companies Stores Are Known For Their Fast-Paced And Dynamic Environment. A Key Carrier/Supervisor Must Be Able To Handle Multiple Tasks At Once, Prioritize Effectively, And Thrive In A High-Energy Work Environment. This Requires Strong Organizational Skills And The Ability To Remain Calm Under Pressure.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • Leadership

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organization

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Key Carrier/Supervisor in Chicago, IL, USA is between $35,000 and $50,000 per year. However, this can vary depending on factors such as the specific company, years of experience, and job responsibilities. Some Key Carriers/Supervisors may earn higher salaries, potentially up to $70,000 per year or more.

Additional Information
TJX Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 12th, 2024
Apply BeforeJuly 20th, 2025
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About TJX Companies

The TJX Companies, Inc. is an American multinational off-price department store corporation, headquartered in Framingham, Massachusetts. It remained from the original Zayre Corp. that was established in 1956. It operates through the following segments: Marmaxx, HomeGoods, TJX Canada, and TJX Europe. The Marmaxx segment sells family apparel including footwear and accessories, home fashions including home basics, accent furniture, lamps, rugs, wall décor, decorative accessories, giftware, and other merchandise. The HomeGoods segment offers home basics, giftware, accent furniture, lamps, rugs, wall décor, and decorative accessories. The TJX Canada segment operates the Winners, Marshalls, and HomeSense chains in Canada. The TJX Europe segment operates T.K. Maxx and HomeSense chains in Europe.

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