TJX Companies

Jewelry Associate

TJX Companies

Irvine, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to TJX Companies, where we pride ourselves on offering an ever-changing selection of quality, brand-name merchandise at unbeatable prices. As a Jewelry Associate, you will play a crucial role in providing exceptional customer service and maintaining our high standards of merchandise presentation. We are seeking a friendly, detail-oriented individual with a passion for jewelry and a desire to help our customers find the perfect piece. If you have a keen eye for detail, a love for fashion, and a willingness to go above and beyond for our customers, we want you on our team.

  1. Greet and welcome customers to TJX Companies with a friendly and positive attitude.
  2. Assist customers in finding and selecting jewelry items that meet their preferences and needs.
  3. Maintain a high level of knowledge about current jewelry trends, styles, and brands offered at TJX Companies.
  4. Provide exceptional customer service by actively listening to and addressing customer concerns and inquiries.
  5. Ensure all jewelry displays are visually appealing and organized according to company standards.
  6. Monitor and maintain inventory levels of all jewelry items, and communicate any discrepancies to management.
  7. Keep up-to-date with pricing and promotional offers for jewelry items.
  8. Process customer transactions accurately and efficiently, including handling cash, credit, and gift card payments.
  9. Collaborate with team members to ensure a smooth and efficient shopping experience for customers.
  10. Maintain a clean and organized work area, including jewelry displays and storage areas.
  11. Adhere to all company policies and procedures, including safety and security measures.
  12. Continuously strive to meet and exceed sales and customer service goals.
  13. Attend and actively participate in company training and development programs.
  14. Build and maintain relationships with customers, promoting loyalty and repeat business.
  15. Possess a willingness to take on additional tasks or responsibilities as needed to support the overall success of the store.
Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications
  • Knowledge Of Jewelry Products: A Successful Jewelry Associate Should Have A Strong Understanding Of Different Types Of Jewelry, Including Materials, Styles, And Current Trends.

  • Customer Service Skills: Excellent Customer Service Skills Are Essential For A Jewelry Associate, As They Will Be Interacting With Customers On A Daily Basis. This Includes Being Friendly, Approachable, And Able To Assist Customers With Their Jewelry Needs.

  • Sales Experience: Previous Experience In Sales, Particularly In The Retail Industry, Is Highly Valued For A Jewelry Associate Position. This Includes Knowledge Of Upselling And Cross-Selling Techniques To Increase Sales.

  • Attention To Detail: Jewelry Is A Delicate And Valuable Product, So A Jewelry Associate Must Have Exceptional Attention To Detail. This Includes Handling Jewelry With Care, Ensuring Accurate Pricing And Inventory Management, And Maintaining A Clean And Organized Jewelry Display.

  • Communication Skills: Strong Communication Skills Are Necessary For A Jewelry Associate To Effectively Communicate With Customers, Coworkers, And Management. This Includes Being Able To Explain Product Information, Handle Customer Inquiries And Complaints, And Work Collaboratively With Team Members.

Required Skills
  • Inventory Management

  • Communication

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Sales skills

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Jewelry Associate in Irvine, CA, USA is between $30,000 and $40,000 per year. However, this can vary depending on factors such as experience, employer, and job responsibilities. Some jewelry associates may also earn commissions on top of their base salary.

Additional Information
TJX Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 8th, 2024
Apply BeforeJuly 20th, 2025
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About TJX Companies

The TJX Companies, Inc. is an American multinational off-price department store corporation, headquartered in Framingham, Massachusetts. It remained from the original Zayre Corp. that was established in 1956. It operates through the following segments: Marmaxx, HomeGoods, TJX Canada, and TJX Europe. The Marmaxx segment sells family apparel including footwear and accessories, home fashions including home basics, accent furniture, lamps, rugs, wall décor, decorative accessories, giftware, and other merchandise. The HomeGoods segment offers home basics, giftware, accent furniture, lamps, rugs, wall décor, and decorative accessories. The TJX Canada segment operates the Winners, Marshalls, and HomeSense chains in Canada. The TJX Europe segment operates T.K. Maxx and HomeSense chains in Europe.

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