TJX Companies

Jewelry Associate

TJX Companies

Nashville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to TJX Companies, the leading off-price retailer of fashion and home decor! We are currently seeking enthusiastic and knowledgeable individuals to join our team as Jewelry Associates. As a Jewelry Associate, you will play an integral role in creating a positive shopping experience for our customers by providing exceptional service and product knowledge in the jewelry department. We are looking for someone who is passionate about jewelry, has excellent communication skills, and thrives in a fast-paced environment. If you have a strong eye for detail, a love for fashion, and a desire to work in a dynamic and supportive team, we'd love to hear from you!

  1. Greet and welcome customers in a friendly and professional manner.
  2. Provide exceptional customer service by assisting customers with their jewelry purchases and inquiries.
  3. Maintain a thorough knowledge of current fashion trends and product knowledge in the jewelry department.
  4. Assist customers in finding the right jewelry pieces to match their style and needs.
  5. Handle customer complaints and resolve issues in a timely and efficient manner.
  6. Process transactions accurately and efficiently using the company's point-of-sale system.
  7. Maintain a clean and organized jewelry department, including display cases and inventory.
  8. Assist in receiving and merchandising new jewelry products.
  9. Proactively up-sell and cross-sell jewelry items to increase sales.
  10. Collaborate with team members to achieve sales goals and provide excellent customer service.
  11. Participate in training sessions and stay up-to-date on company policies and procedures.
  12. Adhere to loss prevention and security measures to protect the company's assets.
  13. Maintain a positive and professional attitude while working in a fast-paced environment.
  14. Suggest and implement process improvements to enhance the customer experience.
  15. Communicate effectively with team members, managers, and customers.
  16. Attend and actively participate in team meetings and trainings.
  17. Be a brand ambassador and represent the company's values and mission.
  18. Maintain a high level of integrity and confidentiality in all tasks and interactions.
  19. Follow all safety guidelines and procedures to ensure a safe and secure work environment.
  20. Perform other duties as assigned by management.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Knowledge Of Jewelry Products And Trends: A Jewelry Associate At Tjx Companies Should Have A Strong Understanding Of Different Types Of Jewelry, Including Gemstones, Metals, And Styles. They Should Also Stay Updated On Current Trends And Be Able To Make Recommendations To Customers.

  • Excellent Customer Service Skills: The Ability To Provide Exceptional Customer Service Is Crucial For A Jewelry Associate. They Should Be Friendly, Approachable, And Able To Assist Customers In Finding The Perfect Piece Of Jewelry.

  • Sales Experience: A Successful Jewelry Associate Should Have Experience In Sales, Whether It Be In A Retail Or Jewelry-Specific Setting. They Should Be Comfortable With Upselling And Meeting Sales Goals.

  • Attention To Detail: Jewelry Is A Delicate And Often Expensive Product, So A Jewelry Associate Must Have A Keen Eye For Detail. They Should Be Able To Identify And Communicate Any Flaws Or Imperfections In A Piece Of Jewelry.

  • Strong Communication Skills: Communication Is Essential In Any Customer-Facing Role, And A Jewelry Associate Is No Exception. They Should Be Able To Effectively Communicate With Customers, Coworkers, And Management To Ensure A Positive Shopping Experience.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Jewelry Associate in Nashville, TN, USA is between $27,000 - $40,000 per year. This may vary depending on the specific company, experience level, and other factors.

Additional Information
TJX Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 8th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About TJX Companies

The TJX Companies, Inc. is an American multinational off-price department store corporation, headquartered in Framingham, Massachusetts. It remained from the original Zayre Corp. that was established in 1956. It operates through the following segments: Marmaxx, HomeGoods, TJX Canada, and TJX Europe. The Marmaxx segment sells family apparel including footwear and accessories, home fashions including home basics, accent furniture, lamps, rugs, wall décor, decorative accessories, giftware, and other merchandise. The HomeGoods segment offers home basics, giftware, accent furniture, lamps, rugs, wall décor, and decorative accessories. The TJX Canada segment operates the Winners, Marshalls, and HomeSense chains in Canada. The TJX Europe segment operates T.K. Maxx and HomeSense chains in Europe.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started