TJX Companies

Backroom Supervisor

TJX Companies

Framingham, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to TJX Companies! We are a leading off-price retailer with a diverse portfolio of stores including TJ Maxx, Marshalls, HomeGoods, and Sierra Trading Post. We are currently seeking a Backroom Supervisor to join our team and help us maintain our high standards of efficiency and organization in our backroom operations. We are looking for a dedicated and experienced individual who can lead and motivate a team to ensure the timely and accurate processing of merchandise. Our ideal candidate is someone who thrives in a fast-paced environment, has excellent communication skills, and is passionate about delivering exceptional customer service. If this sounds like you, we want to hear from you!

  1. Oversee and manage the backroom operations of TJX Companies' stores, including TJ Maxx, Marshalls, HomeGoods, and Sierra Trading Post.
  2. Ensure efficient and accurate processing of merchandise in the backroom according to company standards.
  3. Lead and motivate a team of backroom associates to achieve daily productivity goals.
  4. Train new backroom associates on company policies, procedures, and safety protocols.
  5. Monitor inventory levels and work with management to ensure timely replenishment of merchandise on the sales floor.
  6. Maintain a clean and organized backroom to ensure the safety of associates and efficient movement of merchandise.
  7. Communicate effectively with store management and other departments to ensure smooth and timely operations.
  8. Monitor and analyze backroom productivity and make recommendations for improvements.
  9. Foster a positive and inclusive work environment where all team members are treated with respect and professionalism.
  10. Uphold the company's high standards of customer service, both in the backroom and on the sales floor.
  11. Ensure compliance with company policies, procedures, and safety regulations.
  12. Identify and resolve any backroom operational issues or discrepancies in a timely manner.
  13. Keep up-to-date with industry trends and best practices in backroom operations and implement them as needed.
  14. Assist with performing backroom tasks as needed, including receiving and processing merchandise, and maintaining inventory accuracy.
  15. Collaborate with other supervisors and managers to achieve overall store goals and objectives.
Where is this job?
This job is located at Framingham, MA, USA
Job Qualifications
  • Strong Leadership Skills: A Backroom Supervisor At Tjx Companies Should Possess Strong Leadership Skills To Effectively Manage And Supervise A Team Of Backroom Associates. This Includes The Ability To Delegate Tasks, Provide Guidance And Feedback, And Resolve Conflicts.

  • Knowledge Of Inventory Management: The Ideal Candidate Should Have A Good Understanding Of Inventory Management Processes, Including Receiving, Stocking, And Organizing Merchandise. This Will Ensure That The Backroom Is Efficiently Managed And Merchandise Is Readily Available For The Sales Floor.

  • Attention To Detail: Backroom Supervisors Need To Have A Keen Eye For Detail To Ensure That Merchandise Is Accurately Received, Labeled, And Stored. They Should Also Be Able To Identify Any Discrepancies In Inventory And Take Necessary Actions To Resolve Them.

  • Communication Skills: Effective Communication Is Crucial In This Role As The Backroom Supervisor Will Need To Communicate With Both The Sales Team And The Management Team. They Should Be Able To Clearly Convey Instructions, Provide Updates On Inventory, And Address Any Concerns Or Issues That May Arise.

  • Time Management Skills: Backroom Supervisors Are Responsible For Ensuring That Merchandise Is Received, Processed, And Stocked In A Timely Manner. Therefore, It Is Important For Them To Have Strong Time Management Skills To Prioritize Tasks And Meet Deadlines Effectively.

Required Skills
  • Process Improvement

  • Inventory Management

  • Data Analysis

  • Communication

  • Time Management

  • Quality Control

  • Merchandising

  • Team Leadership

  • Organization

  • Training and Development

  • Problem-Solving

  • Attention to

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Backroom Supervisor in Framingham, MA, USA is between $40,000 to $60,000 per year. However, the specific salary may vary depending on the company, experience level, and other factors. It is best to research the specific company or job posting for a more accurate salary estimate.

Additional Information
TJX Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 12th, 2024
Apply BeforeAugust 19th, 2025
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About TJX Companies

The TJX Companies, Inc. is an American multinational off-price department store corporation, headquartered in Framingham, Massachusetts. It remained from the original Zayre Corp. that was established in 1956. It operates through the following segments: Marmaxx, HomeGoods, TJX Canada, and TJX Europe. The Marmaxx segment sells family apparel including footwear and accessories, home fashions including home basics, accent furniture, lamps, rugs, wall décor, decorative accessories, giftware, and other merchandise. The HomeGoods segment offers home basics, giftware, accent furniture, lamps, rugs, wall décor, and decorative accessories. The TJX Canada segment operates the Winners, Marshalls, and HomeSense chains in Canada. The TJX Europe segment operates T.K. Maxx and HomeSense chains in Europe.

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