Community Support Analyst

• Handle escalated technical support emails, refunds, and help improve the Tinder experience
• Investigate bugs and work with Engineering to help them resolve issues
• Analyze and escalate new user questions, issues, or concerns
• Collect user feedback on new product and feature rollouts
• Work closely with the rest of the community team and outsourced support team and engineering
• This position requires a full work day on the weekend, in exchange for a day off during the week

According to JobzMall, the average salary range for a Community Support Analyst in 8833 Sunset Blvd, West Hollywood, CA 90069, USA is between $45,000 and $60,000. This range could vary depending on the experience of the individual, the size of the company, and the industry they work in.

Tinder, founded in 2012, has become one of the fastest growing social startups and mobile apps of all time. Tinder was launched to address the social and physical barriers of forming new friendships and relationships. Using social data, Tinder anonymously finds people nearby that like each other and connects them if they are both interested.