User Support Manager

We’re looking for a passionate and experienced User Support Manager to join the team at Tik Tok! If you have a knack for problem-solving and a deep understanding of user experience, we want to hear from you. In this role, you’ll be responsible for leading the user support team and ensuring a best-in-class customer service experience.To be successful in this role, you’ll need a minimum of 5 years’ experience in customer service or support management, with a strong track record of developing and driving customer satisfaction initiatives. You’ll also need a degree in computer science or similar field, strong communication and organizational skills, and a passion for technology.If you’re an experienced customer service or support manager, with a commitment to delivering excellence and a passion for technology, we’d love to hear from you!

According to JobzMall, the average salary range for a User Support Manager in Los Angeles, CA, USA is between $48,750 and $90,500 per year. Salary may vary depending on experience, job duties, and other factors such as location and industry.

TikTok, also known as Douyin in China, is a media app for creating and sharing short videos. Owned by ByteDance, the media app was launched as Douyin in China in September 2016 and introduced to the overseas market as TikTok one year later.