Product Manager, Customer Service Platform

TikTok is looking for a highly motivated and experienced Product Manager, Customer Service Platform to join our team! This individual will play a key role in developing and maintaining our customer service platform. They will be responsible for driving product development and leading initiatives for customer service enhancements, as well as monitoring customer service performance.The ideal candidate for this position will have at least 5 years of product management experience in a customer service environment. They will have extensive experience in developing customer service solutions and managing customer relations. They should be organized, have excellent communication and problem-solving skills, and be able to work collaboratively with cross-functional teams. The ability to think strategically, be creative and innovative in solving customer service issues is essential.If you are passionate about customer service and have the required qualifications, we would love to hear from you. We offer a competitive salary and an excellent benefits package.

According to JobzMall, the average salary range for a Product Manager, Customer Service Platform in San Jose, CA, USA is $86,000 to $127,000 per year. This salary range is based on data from JobzMall and other sources.

The actual salary for a Product Manager, Customer Service Platform in San Jose, CA may vary depending on the individual's experience and qualifications, the size and type of company they are employed by, and other factors.

TikTok, also known as Douyin in China, is a media app for creating and sharing short videos. Owned by ByteDance, the media app was launched as Douyin in China in September 2016 and introduced to the overseas market as TikTok one year later.