
Manager, Technical Communications
We are seeking a Manager, Technical Communications to lead the Documentation team. You will work with all key partners to refine, augment, and lead resources crafted for both internal and external audiences. By doing so, you will help to grow, evolve, and scale this program over time. You will be responsible for developing processes and strategies required to efficiently run and scale our developer and user-specific resources, documentation, and end-user experience. Manage content experience for all public-facing technical content resources, including style guide(s), content presentation/structure, with a focus on ensuring content is relevant, accurate, consumable, and accessible. Provide direction in the development and implementation of a formal content strategy for both internal and external audiences. Develop and manage best practices, guidelines, and policies for documentation creation, management, and publication.
5+ years content lifecycle management experience.
5+ years experience managing people and resources preferred.
Self-motivated with the ability to work independently with little oversight.
Experience with Markdown-based documentation platforms.
Google Analytics
JIRA/Confluence
People management
Relationship building skills
Time Management Skills
API concepts and documentation
Verbal communication
written communication
Problem Solving Skills
Flexibility/Adaptability
Detail Oriented and Organized
Multi tasker
Driven for excellence
According to JobzMall, the average salary range for a Manager, Technical Communications in 250 Bryant St, Mountain View, CA 94041, USA is $89,000 to $110,000 per year. This salary range is based on the current market rate for the position, the level of experience of the job applicant, and the specific skills and qualifications required for the position.
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