Tik Tok

Logistics Service and Experience Specialist

Tik Tok

Los Angeles, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

TikTok is seeking a motivated and customer-focused Logistics Service and Experience Specialist to take the lead in providing outstanding customer service and support for our logistics operations. Our ideal candidate is an organized problem-solver with a passion for logistics, and a commitment to delivering exceptional customer service.The Logistics Service and Experience Specialist will be an important part of our logistics team, ensuring that all customer inquiries are handled in a timely, accurate, and professional manner. This role is an integral part of the customer experience and requires a strong sense of customer service and a knack for finding creative solutions.The successful candidate will have exceptional communication skills and an eye for detail. They will be friendly, organized, and able to multitask effectively. We are looking for someone who is comfortable working in a fast-paced environment and is passionate about being part of a team that is dedicated to delivering exceptional customer service.This role requires a minimum of two years' experience in customer service and logistics. The ideal candidate will have a Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.

Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Attention To Detail

  • Ability To Work Independently

  • Strong Organizational Skills

  • Knowledge Of Logistics And Supply Chain Management

  • Proficiency In Microsoft Office

  • Ability To Multi-Task And Prioritize

  • Familiarity With Tik Tok Products And Services

  • Excellent Customer Service Skills

Required Skills
  • Documentation

  • Quality Assurance

  • Inventory Management

  • Communication

  • Supply Chain Management

  • Logistics

  • Scheduling

  • customer service

  • Tracking

  • Resource planning

  • shipping

  • Coordinating

  • Problem-Solving

  • Negotiating

  • Analyzing

Soft Skills
  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

  • Problem-Solving

  • -Communication

Compensation

According to JobzMall, the average salary range for a Logistics Service and Experience Specialist in Los Angeles, CA, USA is between $56,851 and $85,761 per year. The average salary for this position is $71,306 per year.

Additional Information
Tik Tok is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 24th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Tik Tok

TikTok, also known as Douyin in China, is a media app for creating and sharing short videos. Owned by ByteDance, the media app was launched as Douyin in China in September 2016 and introduced to the overseas market as TikTok one year later.

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