Tik Tok

Benefit Operations Specialist

Tik Tok

San Jose, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Do you have a knack for problem solving and a passion for helping people? Are you looking for an opportunity to work at a fast-paced and innovative company? We are looking for a motivated Benefit Operations Specialist to join our growing team at Tik Tok. In this role, you will be responsible for providing comprehensive customer service to employees, retirees and their dependents regarding all benefit plans. Your excellent communication and analytical skills will be essential in helping us ensure that our benefit programs are operating efficiently and effectively.We are looking for an individual who is highly organized, detail-oriented, and passionate about providing excellent customer service. To be successful in this role, you should have a strong understanding of benefits administration and compliance.Required Qualifications:• Bachelor’s degree in Human Resources, Business Administration or related field• At least two years’ experience in benefits administration• Knowledge of applicable state and federal laws and regulations• Excellent communication and customer service skills• Proficiency in Microsoft Office and HRIS systems

Where is this job?
This job is located at San Jose, CA, USA
Job Qualifications
  • Strong Problem-Solving Skills

  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Highly Organized

  • Experience In Customer Service

  • Detail-Oriented

  • Working Knowledge Of Benefit Administration Systems

  • Knowledge Of Benefit Regulations And Reporting Requirements

Required Skills
  • Project Management

  • Data Analysis

  • Communication

  • Microsoft Office

  • Contract Negotiation

  • Organizational Skills

  • Policy Implementation

  • customer service

  • Benefits Administration

  • Employee Benefits

  • HR compliance

  • Payroll Processing

  • Budgetary management

  • Problem-Solving

  • Insurance Management

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Benefit Operations Specialist in San Jose, CA, USA is between $53,000 and $86,000 per year. This range is based on the salaries of similar positions in the area and the experience level of the candidate.

Additional Information
Tik Tok is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 24th, 2023
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Tik Tok

TikTok, also known as Douyin in China, is a media app for creating and sharing short videos. Owned by ByteDance, the media app was launched as Douyin in China in September 2016 and introduced to the overseas market as TikTok one year later.

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