TIAA-Teachers Insurance and Annuity Association

333 Wacker Drive, 333 W Wacker Dr, Chicago, IL 60606, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Perform application configuration and customization (managing picklists, developing workflows, etc.), including testing and evaluation, to ensure quality and consistency. Develop and maintain end user training documentation, and deliver user training. User support to analyze and resolve simple to complex application issues. Drive user adoption of Salesforce. Manage and maintain data within Salesforce to ensure data adheres to data standards. Recommend and implement data quality processes. Provide sign off on data-related changes. Educate users on data standards. Identify gaps between business needs and standard CRM application functionality. Partner with IT to design and document solutions to bridge the gaps, and provide detailed business requirements for Salesfore.com developers. Develop, document, and execute test plans to assess business processes. Assist and advise Technical Architects on design decisions, both within Salesforce.com itself and other connected applications.

Where is this job?
This job is located at 333 Wacker Drive, 333 W Wacker Dr, Chicago, IL 60606, USA
Job Qualifications
  • 7+ years of relevant hands-on experience in supporting Salesforce.com based business applications

  • Asset management or financial services industry experience preferred

  • Sales Cloud, Platform App Builder, or Pardot certification a plus

  • Understanding of sales and marketing processes

Required Skills
  • Time Management

  • Analytical skills

  • Presentation skills

  • Writing Skills

  • Object-oriented concepts

  • Configuring the Salesforce.com platform and creating reports and dashboard

  • Salesforce Dataloader

Soft Skills
  • Process Improvement

  • Verbal communication

  • written communication

  • Detail Oriented and Organized

Compensation

According to JobzMall, the average salary range for a Salesforce Administrator in 333 Wacker Drive, 333 W Wacker Dr, Chicago, IL 60606, USA is $60,000 to $90,000 per year. Salary ranges can vary greatly depending on experience, location, and other factors.

Additional Information
TIAA-Teachers Insurance and Annuity Association is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 17th, 2020
Apply BeforeMay 10th, 2026
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About TIAA-Teachers Insurance and Annuity Association

The Teachers Insurance and Annuity Association of America-College Retirement Equities Fund, is a Fortune 100 financial services organization that is the leading provider of financial services in the academic, research, medical, cultural and governmental fields.

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