TIAA-Teachers Insurance and Annuity Association

8500 Andrew Carnegie Blvd, Charlotte, NC 28262, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are seeking a Sr. Infrastructure Administrator who has Connect Direct and Sterling Integrator experience. This role will be part of our Enterprise Data Movement Service Management Team. This position can be located at any one of TIAA’s major hub sites. Support for all aspects for the Connect Direct and Sterling Integrator and MQMFT and ecube Kafka software products Identify and resolve issues before they reach critical states, and return service to customers quickly while adhering to established ITIL Incident Management, Problem Management, Change Management, and Release Management processes. Monitor Connect Direct, Sterling Integrator, MQMFT, and Kafka environment and stop Warning alerts from becoming Critical Issues. Troubleshoot issues, identify root cause, and develop solutions in an efficient and effective manner. Participate in meetings and discussions with various stakeholders to understand their support related challenges. Design, develop and deliver infrastructure for enterprise data movement middleware technologies.

Where is this job?
This job is located at 8500 Andrew Carnegie Blvd, Charlotte, NC 28262, USA
Job Qualifications
  • 5 years’ experience working in an information technology position

  • 3 years current hands-on experience with Connect Direct and Sterling Integrator

  • Ability to work off-hours and weekends to accommodate implementation requirements

  • Minimum of 2 years “hands-on” experience using ecube Kafka software a plus

Required Skills
  • Time Management

  • MS Excel

  • Pivot tables

  • MS PowerPoint

  • TalenD

  • Troubleshooting skills

  • Technical Documentation

  • ITIL processes and standards

  • IBM MQ Appliance

Soft Skills
  • Process Improvement

  • Verbal communication

  • written communication

  • Detail Oriented and Organized

Compensation

According to JobzMall, the average salary range for a Infrastructure Administrator in 8500 Andrew Carnegie Blvd, Charlotte, NC 28262, USA is $43,000 - $72,000 per year. This salary range is based on market data compiled from various sources and may vary based on the individual's experience and qualifications.

Additional Information
TIAA-Teachers Insurance and Annuity Association is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2021
Apply BeforeAugust 19th, 2025
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About TIAA-Teachers Insurance and Annuity Association

The Teachers Insurance and Annuity Association of America-College Retirement Equities Fund, is a Fortune 100 financial services organization that is the leading provider of financial services in the academic, research, medical, cultural and governmental fields.

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