
Director of Sales, Ecommerce
Manage a customer pipeline, revenue growth targets, and global go-to-market strategies. Develop proposals and negotiate/close complex contracts while protecting and managing risk. Manage pipeline and portfolios of $5M-$100M Navigate complex organizations to embed Arc’s E-commerce product as a solution in their operations. Work across functional teams to provide customer feedback attained during the sales process so as to help improve the Arc product portfolio. Conduct post deal RCAs to understand what worked well, what needs improvement, and where we as a business can double down to ensure future deal success. Develop ‘Land and Expand’ strategies to meet the needs of the customer while allowing for future growth of Arc. Collaborate with Professional Services, Product, and Engineering to provide custom prototypes for large customers that require additional personalization of the products to help close the deal.
10+ years’ experience in a sales role with experience in E-commerce
2+ years’ experience in a SaaS business
Proven track record of delivering on quota
Able to communicate effectively with dozens of internal employees and customers, and synthesize their needs to engineering, product, legal, and finance teams.
Customer Relationship Management
Time Management Skills
Proposal writing skill
Pipeline development
Risk assessments
Process Improvement
Verbal communication
written communication
Problem Solving Skills
Flexibility/Adaptability
According to JobzMall, the average salary range for a Director of Sales, Ecommerce in One Franklin Square, 1301 K St NW, Washington, DC 20005, USA is $75,000 to $122,000 per year. This range is based on the salaries of similar positions in the same area.
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