Sr Enterprise Application Support Analyst

The Walt Disney Company is seeking a talented and passionate Sr Enterprise Application Support Analyst to join our team. We are looking for a motivated individual who is excited to work in a dynamic and innovative environment. The successful candidate should have experience with enterprise applications and a strong commitment to providing top-notch customer service. To be considered for this role, the ideal candidate should have a minimum of 5 years of experience in a customer service or support role, as well as a Bachelor’s degree in Computer Science, Information Technology, or a related field. Additionally, the successful candidate should have experience with SQL and scripting, excellent problem-solving and analytical skills, and the ability to work with minimal supervision. A strong sense of customer service and experience in a fast-paced environment is also essential. If you’re looking for an exciting opportunity to join an innovative and highly successful team, this may be the perfect role for you.

Responsibilities: • Provide exceptional customer service to internal and external customers • Troubleshoot and resolve technical issues related to enterprise applications • Utilize SQL and scripting to automate processes and functions • Monitor and manage enterprise applications • Develop new strategies for optimizing and improving applications • Create and maintain technical documentation • Collaborate with other departments to ensure a successful customer experience • Analyze data to identify trends and areas of improvement • Maintain a high level of accuracy and attention to detail • Remain up-to-date with industry best practices and new technologies

According to JobzMall, the average salary range for a Sr Enterprise Application Support Analyst in Burbank, CA, USA is $64,715 - $90,847. This range includes base salary plus potential bonus and other compensation.

The actual salary for a Sr Enterprise Application Support Analyst in Burbank, CA will depend on several factors, such as company size, industry, and experience.

The Walt Disney Co. is a diversified international family entertainment and media enterprise. It operates through four business segments: Media Networks, Parks & Resorts, Studio Entertainment and Consumer Products & Interactive Media. The Media Networks segment includes cable and broadcast television networks, television production and distribution operations, domestic television stations, radio networks and stations.