The Walt Disney Company

Data Center Support Technician

The Walt Disney Company

Celebration, FL 34747, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you ready to bring your technical skills and passion for innovation to The Walt Disney Company? We are seeking a highly motivated and skilled Data Center Support Technician to join our team and help us deliver magical experiences to our guests. As part of our team, you will play a crucial role in maintaining and supporting our data center operations, ensuring the smooth functioning of our technology systems. If you are a self-starter with excellent problem-solving abilities and a strong customer service mindset, we want to hear from you! Join us and be part of creating unforgettable moments for millions of people around the world.

  1. Maintain and support data center operations to ensure the smooth functioning of technology systems.
  2. Troubleshoot and resolve technical issues related to data center equipment, systems, and infrastructure.
  3. Perform regular maintenance and updates to data center equipment and systems.
  4. Monitor data center performance and take proactive measures to prevent downtime and ensure optimal functioning.
  5. Collaborate with team members to develop and implement new processes and procedures for data center operations.
  6. Handle and prioritize incoming support requests from various departments and provide timely and effective resolutions.
  7. Keep accurate records of data center equipment, inventory, and maintenance logs.
  8. Stay up-to-date with industry best practices and trends in data center operations and implement them accordingly.
  9. Ensure compliance with company policies, procedures, and security standards related to data center operations.
  10. Provide excellent customer service to internal stakeholders and external clients.
  11. Train and mentor junior team members on data center operations.
  12. Communicate effectively with cross-functional teams to resolve issues and improve data center operations.
  13. Act as a point of contact for vendors and contractors working on data center projects.
  14. Maintain a safe and clean working environment in the data center.
  15. Continuously identify opportunities for improvement and suggest solutions to enhance data center operations.
Where is this job?
This job is located at Celebration, FL 34747, USA
Job Qualifications
  • Knowledge Of Data Center Operations: The Ideal Candidate Should Have A Strong Understanding Of Data Center Operations, Including Server Hardware, Networking, And Virtualization Technologies.

  • Technical Troubleshooting Skills: A Data Center Support Technician Must Be Able To Identify And Resolve Hardware And Software Issues Quickly And Efficiently. They Should Have A Strong Foundation In Troubleshooting Methodologies And Experience Working With Complex Systems.

  • Familiarity With Industry Standards And Best Practices: The Walt Disney Company Values Candidates Who Are Knowledgeable About Industry Standards And Best Practices For Data Center Operations, Including Security Protocols, Disaster Recovery Procedures, And Environmental Controls.

  • Experience With Data Center Equipment: Applicants Should Have Experience Working With A Variety Of Data Center Equipment, Such As Servers, Storage Devices, And Network Switches. Experience With Both Physical And Virtual Environments Is Preferred.

  • Strong Communication And Teamwork Skills: Data Center Support Technicians Must Be Able To Effectively Communicate With Team Members And Collaborate On Projects. The Ideal Candidate Should Also Possess Excellent Customer Service Skills To Assist With Internal And External Inquiries.

Required Skills
  • Virtualization

  • Troubleshooting

  • Scripting

  • Cloud

  • network management

  • Disaster recovery

  • Security protocols

  • System Monitoring

  • hardware installation

  • Software Updates

  • Server Maintenance

  • Data Backups

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Data Center Support Technician in Celebration, FL 34747, USA is $45,000 to $65,000 per year. This can vary depending on the specific company, experience level, and other factors such as certifications and additional skills.

Additional Information
The Walt Disney Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 26th, 2024
Apply BeforeMay 22nd, 2025
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About The Walt Disney Company

The Walt Disney Co. is a diversified international family entertainment and media enterprise. It operates through four business segments: Media Networks, Parks & Resorts, Studio Entertainment and Consumer Products & Interactive Media. The Media Networks segment includes cable and broadcast television networks, television production and distribution operations, domestic television stations, radio networks and stations.

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