At The North Face, we are looking for a dynamic and experienced Senior Fit Specialist who is passionate about helping people find the right gear for their outdoor lifestyle. The right candidate will possess a combination of knowledge, experience, and enthusiasm to help customers find the right fit for their unique needs.The Senior Fit Specialist will provide exceptional customer service while managing the fit of the full range of products, from apparel to footwear, so that customers can make informed purchase decisions. They will also help develop and maintain a culture of fit and product expertise within the store.This position requires a combination of technical and interpersonal skills, as well as a deep knowledge of the outdoor industry. The ideal candidate should have a minimum of 2-3 years of experience in a specialty retail/outdoor retail environment, along with a strong background in apparel, footwear, and accessory fitting. Experience with POS systems is a plus.The Senior Fit Specialist must also be a strong communicator and have the ability to effectively articulate product features and fit attributes. Above all, they must have a customer-first attitude and be a passionate ambassador of The North Face brand.
Responsibilities:
- Provide exceptional customer service and manage the fit of the full range of product from apparel to footwear.
- Help customers make informed purchase decisions by providing technical advice and fit attributes.
- Develop and maintain a culture of fit and product expertise within the store.
- Utilize POS systems to track sales, customer service, and inventory.
- Maintain customer-first attitude and be an ambassador of The North Face brand.
- Provide product training to store associates.
- Remain up-to-date with the outdoor industry trends.
- Assist with product launches, promotional events, and store openings.
- Ensure store environment is clean and well stocked.
Strong Knowledge Of Technical Apparel And Gear
Ability To Lead A Team Of Specialists And Drive Sales
Outstanding Customer Service And Communication Skills
Experience With Retail Sales And Merchandising
Ability To Effectively Analyze Customer Data And Trends
Proven Aptitude For Identifying Customer Needs
Ability To Build And Maintain Relationships With Customers
Expertise In Apparel And Gear Fitting Techniques
Risk Management
Time Management
Product knowledge
customer service
Team Building
Merchandising
Goal Setting
Safety Procedures
Exercise Instruction
Sales Techniques
Physical Assessments
Nutrition Advice
Training Methods
Fitness Coaching
Motivational Techniques
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Senior Fit Specialist in Denver, CO, USA is around $50,000 to $60,000 per year. This range may vary depending on a variety of factors, such as education level, experience, certifications, and the specific duties of the job.
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The North Face is an American outdoor recreation product company. The North Face produces clothing, footwear, and outdoor equipment. The company is headquartered in Alameda, California, co-located with its corporate sibling, JanSport. By summer of 2020, the company's headquarter will be relocating to Denver, Colorado.

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