Sales Associate

Welcome to The North Face, where adventure and exploration are at the heart of everything we do. We are currently seeking a passionate and driven Sales Associate to join our team and help our customers gear up for their next outdoor adventure. As a Sales Associate, you will be the face of our brand, providing exceptional customer service and product knowledge to ensure an unforgettable shopping experience. To excel in this role, you must possess a love for the outdoors, a strong understanding of our products, and a natural ability to connect with customers. If you are ready to join a dynamic and inspiring team, read on to see if you have what it takes to be a part of The North Face family.

1. Greet and welcome customers with a friendly and positive attitude.
2. Provide exceptional customer service by actively listening to customers' needs and recommending appropriate products.
3. Demonstrate a deep understanding and knowledge of The North Face products, including materials, features, and benefits.
4. Assist customers in selecting the right gear and equipment for their specific outdoor activities.
5. Utilize sales techniques to meet and exceed sales targets and goals.
6. Maintain a clean and organized sales floor, including restocking and arranging products.
7. Process transactions accurately and efficiently using the point of sale system.
8. Handle customer inquiries, complaints, and returns in a professional and timely manner.
9. Build and maintain strong relationships with customers to foster loyalty and repeat business.
10. Continuously educate yourself on new products, promotions, and company initiatives.
11. Collaborate with team members and management to achieve store objectives and goals.
12. Adhere to all company policies and procedures, including safety and loss prevention measures.
13. Participate in training and development programs to enhance sales and customer service skills.
14. Contribute to a positive and inclusive work environment by treating all team members and customers with respect and professionalism.
15. Represent The North Face brand by embodying its values of adventure, exploration, and sustainability.

According to JobzMall, the average salary range for a Sales Associate in Orlando, FL, USA is between $25,000 and $35,000 per year. However, this can vary depending on factors such as the specific industry, company size, and the individual's level of experience and performance.

The North Face is an American outdoor recreation product company. The North Face produces clothing, footwear, and outdoor equipment. The company is headquartered in Alameda, California, co-located with its corporate sibling, JanSport. By summer of 2020, the company's headquarter will be relocating to Denver, Colorado.