The North Face

Sales Associate

The North Face

Carlsbad, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an enthusiastic, customer-oriented Sales Associate to join the team at The North Face. As a Sales Associate, you will be responsible for providing exceptional customer service and ensuring our customers have an enjoyable shopping experience. You will be expected to assist customers with product selection, offer knowledgeable advice on our products, and maintain a neat and orderly store. To be successful in this role, you should have excellent interpersonal skills, be detail-oriented, and have a passion for helping customers. You should also be comfortable working in a fast-paced environment and be able to multitask. A high school diploma or equivalent is required. Previous experience in retail sales or customer service is preferred.

Responsibilities:

  1. Welcome customers to The North Face and assist them with product selection.
  2. Offer knowledgeable advice to customers about the store's products.
  3. Provide exceptional customer service to ensure an enjoyable shopping experience.
  4. Maintain a neat and orderly store.
  5. Keep up-to-date with store promotions and new product arrivals.
  6. Process customer payments accurately and efficiently.
  7. Handle customer complaints in a professional and courteous manner.
  8. Work proactively in a fast-paced environment and multitask.
  9. Comply with all company policies and procedures.
Where is this job?
This job is located at Carlsbad, CA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Knowledge Of The North Face Products

  • Outgoing Personality

  • Strong Communication Skills

  • Ability To Upsell/Cross-Sell Products

  • Ability To Provide Answers To Customer Inquires

  • Ability To Build Relationships With Customers

Required Skills
  • Data Entry

  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Trend Awareness

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Organization

  • Problem-Solving

  • Upselling

  • Selling

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Associate in Carlsbad, CA, USA is $15.00 to $20.00 per hour. This range is based on the salaries of sales associates in the area who have similar experience and education. The actual salary offered to any particular applicant will depend on their qualifications and experience.

Additional Information
The North Face is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 27th, 2023
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About The North Face

The North Face is an American outdoor recreation product company. The North Face produces clothing, footwear, and outdoor equipment. The company is headquartered in Alameda, California, co-located with its corporate sibling, JanSport. By summer of 2020, the company's headquarter will be relocating to Denver, Colorado.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started