Floor Supervisor

Welcome to The North Face! We are a team of passionate individuals who strive to inspire and enable athletes and adventurers to push their limits and reach new heights. As a Floor Supervisor, you will play a crucial role in leading and motivating our team to provide exceptional customer service and help our customers find the perfect gear for their adventures. We are looking for a highly driven and experienced individual with a strong background in retail and customer service. If you are someone who is passionate about the outdoors, has a natural leadership ability, and a proven track record of delivering results, we would love to have you join our team!

1. Lead and motivate the team: As a Floor Supervisor, you will be responsible for leading and motivating our team of sales associates to provide exceptional customer service and achieve sales goals.
2. Ensure exceptional customer service: You will be responsible for ensuring that every customer who walks into our store receives excellent service and finds the perfect gear for their adventures.
3. Train and develop employees: It will be your responsibility to train new employees and develop the skills of current team members to deliver exceptional service and meet sales targets.
4. Maintain store operations: You will be in charge of overseeing the day-to-day operations of the store, including opening and closing procedures, inventory management, and maintaining a clean and organized store environment.
5. Set and achieve sales targets: As a Floor Supervisor, you will work closely with the store manager to set and achieve sales targets for the team. You will be responsible for monitoring sales performance and taking necessary actions to ensure targets are met.
6. Assist with customer inquiries and concerns: You will be the go-to person for any customer inquiries or concerns. You will handle customer complaints and find solutions to ensure their satisfaction.
7. Demonstrate product knowledge: It is crucial for you to have a strong knowledge of our products and be able to educate customers and team members on product features, benefits, and uses.
8. Uphold company policies and standards: As a representative of The North Face brand, you will be expected to uphold company policies and standards and ensure all team members are following them as well.
9. Create a positive work environment: You will be responsible for creating a positive and inclusive work environment where team members feel motivated and supported to achieve their goals.
10. Collaborate with management: You will work closely with the store manager and other supervisors to ensure the store is running smoothly and to discuss any issues or opportunities for improvement.

According to JobzMall, the average salary range for a Floor Supervisor in San Marcos, TX, USA is between $25,000 and $40,000 per year. However, this may vary depending on the specific industry, company size, and level of experience of the individual. Some factors that can also affect a Floor Supervisor's salary include their job responsibilities, performance, and the overall economic climate. It is important to note that salaries may also vary based on location, so it is best to research the specific pay range for this role in the San Marcos area.

The North Face is an American outdoor recreation product company. The North Face produces clothing, footwear, and outdoor equipment. The company is headquartered in Alameda, California, co-located with its corporate sibling, JanSport. By summer of 2020, the company's headquarter will be relocating to Denver, Colorado.