Floor Supervisor

Are you a passionate outdoor enthusiast with strong leadership skills? Do you thrive in a fast-paced retail environment? If so, we have the perfect opportunity for you as a Floor Supervisor at The North Face! As a Floor Supervisor, you will play a crucial role in providing exceptional customer service, leading a team of sales associates, and ensuring the overall success of our store. We are seeking a motivated and experienced individual who is dedicated to delivering an exceptional shopping experience for our customers. If you have a love for the outdoors and a strong background in retail management, we encourage you to apply for this exciting opportunity.

1. Provide exceptional customer service by greeting and assisting customers, addressing any concerns or issues, and ensuring a positive shopping experience.
2. Lead and manage a team of sales associates by setting expectations, providing training and guidance, and monitoring performance.
3. Create and maintain a positive and inclusive work environment for all team members.
4. Collaborate with the store manager to develop and implement strategies for achieving sales goals and increasing store profitability.
5. Ensure the store is properly stocked, organized, and visually appealing at all times.
6. Monitor inventory levels and make recommendations for restocking or ordering new products.
7. Assist with merchandising and product placement to maximize sales potential.
8. Handle customer complaints or escalations in a professional and timely manner.
9. Ensure compliance with company policies and procedures, as well as safety and security protocols.
10. Stay up-to-date on industry trends, product knowledge, and competitor offerings to provide the best possible service to customers.
11. Train and develop new team members on company culture, processes, and product knowledge.
12. Conduct regular performance evaluations and provide feedback to team members.
13. Collaborate with other department managers to ensure a cohesive and efficient operation.
14. Assist with opening and closing procedures, cash handling, and other administrative tasks as needed.
15. Uphold the image and values of The North Face brand at all times.

According to JobzMall, the average salary range for a Floor Supervisor in Boulder, CO, USA is between $35,000 - $50,000 per year. This may vary depending on the specific company, industry, and experience level of the individual.

The North Face is an American outdoor recreation product company. The North Face produces clothing, footwear, and outdoor equipment. The company is headquartered in Alameda, California, co-located with its corporate sibling, JanSport. By summer of 2020, the company's headquarter will be relocating to Denver, Colorado.