Floor Supervisor

Welcome to The North Face! We are seeking a dynamic and experienced Floor Supervisor to join our team. As a global leader in outdoor apparel and gear, we are dedicated to providing our customers with the highest quality products and exceptional service. The ideal candidate for this role is someone who is passionate about outdoor activities, has a strong understanding of retail operations, and is committed to driving sales and leading a team to success. If you are a motivated and customer-focused individual with a background in retail management, we would love to hear from you!

1. Oversee daily operations of the retail floor, including opening and closing procedures, inventory management, and staff scheduling.
2. Train and mentor sales associates on product knowledge, customer service skills, and company policies and procedures.
3. Monitor and analyze sales data to identify opportunities for growth and implement strategies to increase store revenue.
4. Provide exceptional customer service by resolving customer inquiries and complaints in a timely and professional manner.
5. Ensure that all products are displayed and merchandised according to company standards and guidelines.
6. Maintain a clean, organized, and visually appealing store environment.
7. Lead by example and maintain a positive and energetic attitude to motivate and inspire team members.
8. Conduct regular performance evaluations and provide ongoing coaching and feedback to team members to help them reach their full potential.
9. Create and maintain a safe work environment by enforcing all safety protocols and procedures.
10. Stay updated on industry trends, product knowledge, and company policies to effectively communicate with customers and team members.
11. Collaborate with other departments and management to achieve company objectives and goals.
12. Assist with administrative tasks such as scheduling, payroll, and budgeting.
13. Contribute to the development and execution of marketing and promotional strategies to drive sales.
14. Attend and participate in training programs and meetings as required by the company.
15. Uphold the company's values and code of conduct at all times.

According to JobzMall, the average salary range for a Floor Supervisor in Chicago, IL, USA is between $38,000 and $54,000 per year. This range may vary depending on factors such as the specific industry, company size, and level of experience of the individual.

The North Face is an American outdoor recreation product company. The North Face produces clothing, footwear, and outdoor equipment. The company is headquartered in Alameda, California, co-located with its corporate sibling, JanSport. By summer of 2020, the company's headquarter will be relocating to Denver, Colorado.