Floor Supervisor

Welcome to The North Face, where our passion for outdoor exploration and superior quality gear drives everything we do. We are currently seeking a dynamic and experienced Floor Supervisor to join our team and help lead our retail operations to new heights. As the Floor Supervisor, you will play a crucial role in ensuring that our customers have an exceptional shopping experience while also supporting and motivating our team of sales associates. If you have a strong background in retail management, a passion for the outdoors, and the ability to inspire and guide others, we would love to hear from you. Join us and be a part of our mission to inspire and enable people to explore the world outside.

1. Oversee and manage the daily operations of the retail floor, including sales, customer service, and inventory management.
2. Train, coach, and motivate sales associates to provide excellent customer service and achieve sales goals.
3. Monitor and analyze sales data to identify trends and opportunities for improvement.
4. Create and implement strategies to drive sales and increase customer engagement.
5. Ensure that the store is always well-stocked and visually appealing to attract and retain customers.
6. Maintain a deep understanding of The North Face brand and products to effectively assist customers and provide accurate information.
7. Collaborate with other store managers and departments to ensure smooth and efficient store operations.
8. Handle customer complaints and resolve issues in a timely and professional manner.
9. Conduct regular performance evaluations for sales associates and provide feedback for improvement.
10. Ensure compliance with company policies and procedures, as well as health and safety regulations.
11. Keep up-to-date with industry trends and competitors' activities to make informed business decisions.
12. Assist in the recruitment, hiring, and training of new team members.
13. Foster a positive and inclusive work environment that reflects The North Face's values and culture.
14. Work closely with upper management to develop and achieve sales targets and store objectives.
15. Continuously seek opportunities to improve the shopping experience for customers and implement changes accordingly.

According to JobzMall, the average salary range for a Floor Supervisor in Charlotte, NC, USA is between $28,000 and $45,000 per year. This may vary depending on the specific industry, company size, and experience level of the individual. Additionally, bonuses and benefits may also be offered, which can impact the overall salary range.

The North Face is an American outdoor recreation product company. The North Face produces clothing, footwear, and outdoor equipment. The company is headquartered in Alameda, California, co-located with its corporate sibling, JanSport. By summer of 2020, the company's headquarter will be relocating to Denver, Colorado.