
Store Support
Welcome to The Home Depot, where our team is dedicated to providing exceptional customer service and support. We are currently seeking a dedicated and motivated individual to join our team as a Store Support associate. In this role, you will play a crucial part in ensuring the store is running smoothly and efficiently, helping to create a positive shopping experience for our customers. If you are a team player with a strong work ethic and a passion for providing excellent support, we want to hear from you! Read on for more information on the qualifications needed for this exciting opportunity.
- Greet and welcome customers as they enter the store, providing a warm and friendly atmosphere.
- Assist customers with any questions or concerns they may have, providing accurate and helpful information.
- Maintain a clean and organized store environment by regularly restocking shelves, organizing displays, and ensuring all areas are free of debris.
- Operate the cash register and handle cash and credit transactions accurately and efficiently.
- Assist customers with finding products and locating items within the store.
- Handle customer inquiries and complaints in a professional and timely manner, escalating to management as needed.
- Provide excellent customer service by going above and beyond to meet customer needs and ensure their satisfaction.
- Collaborate with other team members to ensure the store is adequately staffed and all tasks are completed in a timely manner.
- Support other departments within the store, such as sales associates and department managers, by assisting with tasks and providing backup support when needed.
- Maintain knowledge of store layout and product locations to effectively assist customers and provide a seamless shopping experience.
- Follow all safety and security procedures to ensure a safe working environment for both customers and team members.
- Attend training and development sessions to continuously improve customer service skills and stay up-to-date on store policies and procedures.
- Keep track of inventory levels and assist with restocking products as needed.
- Proactively identify and report any maintenance or safety concerns within the store.
- Demonstrate a positive and professional attitude at all times, representing The Home Depot brand to customers and fellow team members.
Strong Customer Service Skills: As A Store Support Employee At The Home Depot, You Will Be Expected To Provide Exceptional Customer Service To All Customers. This Includes A Friendly And Helpful Attitude, Effective Communication, And Problem-Solving Skills.
Knowledge Of Home Improvement Products: A Thorough Knowledge Of Home Improvement Products And Materials Is Required For This Role. This Includes Understanding The Different Types Of Products Sold At The Home Depot, Their Uses, And Where They Can Be Found In The Store.
Physical Stamina: This Job Requires Physical Stamina, As It Involves Lifting And Moving Heavy Products And Materials. Applicants Must Be Able To Stand, Walk, And Lift For Extended Periods Of Time.
Attention To Detail: As A Store Support Employee, You Will Be Responsible For Maintaining The Appearance And Organization Of The Store. This Requires A Keen Eye For Detail And The Ability To Keep The Store Clean And Well-Stocked At All Times.
Teamwork And Collaboration: The Home Depot Values Teamwork And Collaboration, And This Is An Important Quality For A Store Support Employee To Possess. You Will Be Working With Other Team Members To Ensure The Store Runs Smoothly And Efficiently, So The Ability To Work Well With Others Is Essential.
Inventory Management
Communication
Time Management
Product knowledge
Problem Solving
customer service
Merchandising
Cash Handling
Sales Support
Teamwork
Computer skills
Equipment
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Store Support in Fergus Falls, MN 56537, USA is $9 - $14 per hour. However, this can vary depending on the specific company, job responsibilities, and level of experience.
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Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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