The Home Depot

Store Support

The Home Depot

Raleigh, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you ready to join a team that is dedicated to providing exceptional customer service and supporting the day-to-day operations of a busy retail store? The Home Depot is seeking a Store Support associate to join our dynamic and fast-paced environment. As a member of our store support team, you will play a vital role in ensuring our customers have a positive shopping experience and our store runs smoothly. We are looking for individuals who are dedicated, friendly, and have a strong work ethic. If this sounds like you, then we want to hear from you!

  1. Provide excellent customer service to all customers, including greeting and assisting with any questions or concerns they may have.
  2. Support the day-to-day operations of the retail store by performing tasks such as restocking shelves, organizing merchandise, and assisting with inventory management.
  3. Maintain a clean and organized store environment, including restrooms, break rooms, and common areas.
  4. Assist customers with finding products and locating items within the store.
  5. Handle customer inquiries and complaints in a professional and timely manner.
  6. Operate cash registers and process customer transactions accurately.
  7. Collaborate with other team members to ensure efficient and effective store operations.
  8. Adhere to all company policies and procedures, including safety protocols.
  9. Communicate any issues or concerns to management for resolution.
  10. Continuously seek opportunities to improve the customer experience and streamline store processes.
  11. Help with opening and closing procedures as needed.
  12. Maintain a positive and friendly attitude towards customers and team members.
  13. Adhere to the company's core values of respect, integrity, and customer focus.
  14. Complete any additional tasks or projects assigned by management.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Strong Customer Service Skills: The Ideal Candidate For This Job Should Possess Excellent Customer Service Skills And Be Able To Effectively Communicate With Customers, Both In-Person And Over The Phone.

  • Knowledge Of Store Operations: A Good Understanding Of Store Operations And Procedures Is Essential For This Role. This Includes Knowledge Of Inventory Management, Store Layout, And Basic Merchandising Techniques.

  • Organizational Skills: As A Store Support Team Member, You Will Be Responsible For A Variety Of Tasks And Duties. The Ability To Prioritize And Manage Tasks Efficiently Is Crucial For Success In This Role.

  • Physical Stamina: This Job Involves A Lot Of Physical Activity, Such As Lifting And Moving Heavy Items, Standing For Long Periods, And Working In Various Weather Conditions. Therefore, Candidates Should Have Good Physical Stamina And Be Able To Handle The Physical Demands Of The Job.

  • Team Player: The Home Depot Places A Strong Emphasis On Collaboration And Teamwork. As A Store Support Team Member, You Will Be Working Closely With Other Store Associates, So The Ability To Work Well In A Team Environment Is A Must.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Computer skills

  • Organization

  • Problem-Solving

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Support in Raleigh, NC, USA is $25,000-$35,000 per year. However, this can vary depending on the specific job duties, experience level, and the specific company. Some Store Support positions may have a higher salary range, while others may have a lower range. It is important to research the specific job and company to get a more accurate salary range.

Additional Information
The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 23rd, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About The Home Depot

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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