The Home Depot

Store Support

The Home Depot

Albany, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a dependable and customer-oriented individual looking for a dynamic role in a fast-paced retail environment? The Home Depot is seeking a Store Support team member to join our dedicated and driven team. As a Store Support associate, you will play a crucial role in ensuring the smooth operation of our store, providing exceptional customer service, and maintaining a clean and organized work environment. If you are passionate about helping others and thrive in a team-oriented atmosphere, this could be the perfect opportunity for you. Join our Home Depot family and become a valuable member of our team!

  1. Provide exceptional customer service by greeting and assisting customers with their inquiries, concerns, and needs.
  2. Maintain a clean and organized work environment by regularly restocking shelves, organizing merchandise, and keeping work areas tidy.
  3. Operate cash registers and process payments accurately and efficiently.
  4. Assist customers with loading and unloading merchandise, including heavy and bulky items.
  5. Collaborate with team members to ensure timely and accurate completion of tasks and projects.
  6. Proactively identify and report any safety hazards or maintenance issues to management.
  7. Continuously learn about products and services offered by the store to effectively assist customers.
  8. Work in a fast-paced environment and multitask effectively to complete tasks in a timely manner.
  9. Demonstrate dependability by consistently showing up for scheduled shifts and adhering to company policies and procedures.
  10. Uphold the company's values and exhibit a positive attitude towards customers and team members.
  11. Participate in training and development opportunities to enhance job knowledge and skills.
  12. Collaborate with other departments to ensure a seamless and positive customer experience.
  13. Maintain a professional and courteous demeanor at all times when interacting with customers and team members.
  14. Handle customer complaints and resolve issues in a timely and satisfactory manner.
  15. Act as a brand ambassador for The Home Depot by promoting and exemplifying the company's values and culture.
Where is this job?
This job is located at Albany, NY, USA
Job Qualifications
  • Excellent Customer Service Skills: As A Store Support Associate At The Home Depot, You Will Be Interacting With Customers On A Daily Basis. It Is Important To Have Strong Communication Skills And Be Able To Provide Excellent Customer Service To Ensure A Positive Shopping Experience.

  • Knowledge Of Diy Products And Home Improvement: The Home Depot Is A Leading Home Improvement Retailer, And It Is Essential For A Store Support Associate To Have Knowledge About The Products And Services Offered. This Includes Basic Knowledge Of Home Improvement, Tools, Hardware, And Building Materials.

  • Physical Ability: Working In A Retail Environment Often Requires Physical Tasks Such As Lifting And Moving Heavy Items, Standing For Long Periods, And Performing Repetitive Motions. A Store Support Associate Should Be Physically Fit And Able To Handle These Tasks.

  • Organizational And Multitasking Skills: The Home Depot Is A Busy Store And There Are Often Multiple Tasks That Need To Be Completed At Once. A Store Support Associate Should Be Able To Prioritize And Manage Their Time Effectively While Also Maintaining A Clean And Organized Work Environment.

  • Team Player: The Home Depot Values Teamwork And Collaboration. As A Store Support Associate, You Will Be Working Closely With Other Team Members, Including Cashiers, Sales Associates, And Managers. It Is Important To Be A Team Player, Be Able To Communicate Effectively, And Work Well With Others To Achieve Common Goals.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Merchandising

  • Cash Handling

  • Sales Support

  • Teamwork

  • Organization

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Support in Albany, NY, USA is between $27,000 to $40,000 per year. This may vary depending on the specific job title, experience level, and the company's size and industry. Some factors that can affect the salary range include job responsibilities, location, and benefits packages offered by the employer.

Additional Information
The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 10th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About The Home Depot

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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