The Home Depot

Store Support

The Home Depot

Pasadena, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you an experienced retail professional looking for an opportunity to join a company that values customer service and innovation? At The Home Depot, we are looking for a motivated and organized Store Support to join our team!As a Store Support, you will be responsible for providing support to store personnel by overseeing store operations and resolving customer complaints. You will also be in charge of ensuring store safety and compliance with company policy and procedures. To excel in this role, you should have excellent customer service skills, a strong attention to detail, and the ability to multitask.The ideal candidate should have a minimum of two years of retail experience, with a Bachelor’s degree in Business Administration, Management, or a related field being a plus. They should also possess strong problem solving and communication skills, and be able to work well in a fast-paced, team-oriented environment.If you thrive on customer service, have an eye for detail, and a passion for problem-solving, then a Store Support position at The Home Depot may be a great fit for you!

Responsibilities:

  1. Oversee store operations and ensure store safety and compliance with company policy and procedures.
  2. Resolve customer complaints in a timely and efficient manner.
  3. Monitor store inventory and ensure that products are properly stocked, priced, and labeled.
  4. Train and mentor store personnel on proper customer service techniques.
  5. Maintain accurate record-keeping and performance tracking systems.
  6. Ensure compliance with all applicable laws and regulations.
  7. Monitor store security systems and respond to any alarms or suspicious activity.
  8. Develop and implement strategies to improve customer service and increase sales.
  9. Identify areas of improvement and implement solutions to increase efficiency.
  10. Develop and maintain relationships with vendors and suppliers.
Where is this job?
This job is located at Pasadena, CA, USA
Job Qualifications
  • Ability To Multi-Task

  • Ability To Work In A Fast-Paced Environment

  • Strong Customer Service Skills

  • Ability To Lift And Carry Heavy Objects

  • Ability To Work In A Team

  • Ability To Stand And Walk For Extended Periods Of Time

  • Experience Working In A Retail Environment

  • Computer Skills

Required Skills
  • Sales

  • Inventory

  • customer service

  • Merchandising

  • Pricing

  • Stocking

  • organizing

  • Loss prevention

  • Problem-Solving

  • Cashiering

  • Order Fulfillment

  • Forklift operation

  • Stock Management

  • Merchandise Returns

  • Forklift Licensing

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Creative Thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Support in Pasadena, CA, USA is $22,150 to $43,700 per year. The range depends on the number of hours worked, the company, and the employee's experience.

Additional Information
The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 24th, 2023
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About The Home Depot

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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