The Home Depot

Store Support

The Home Depot

Louisville, KY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

The Home Depot is seeking an experienced, organized, and customer-oriented Store Support to join our team. In this role, you will be responsible for providing overall assistance to customers and staff in our retail store and ensuring a positive shopping experience. To succeed in this role, you must possess excellent communication and problem-solving skills, as well as a strong customer service mindset and the ability to work in a fast-paced environment. If you have a passion for helping people and a drive to succeed, we invite you to apply today!Required Qualifications:• High school diploma or equivalent • At least 2 years of retail customer service experience• Strong interpersonal, problem-solving, and organizational skills• Ability to multitask and prioritize in a fast-paced environment• Excellent verbal and written communication skills• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Responsibilities:

  1. Provide overall assistance to customers and staff in the retail store, including answering questions and resolving problems.
  2. Create a positive shopping experience for customers by being friendly, knowledgeable, and helpful.
  3. Monitor inventory and stock shelves as needed.
  4. Assist with cash register operations and other transactions.
  5. Respond to customer inquiries in a timely manner and provide appropriate solutions.
  6. Assist with store opening and closing procedures.
  7. Identify opportunities for improving customer service processes and implementation of policies that ensure customer satisfaction.
  8. Maintain accurate records of customer purchases and transactions.
  9. Ensure compliance with all safety regulations and policies.
  10. Maintain a clean and organized work area.
Where is this job?
This job is located at Louisville, KY, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Able To Lift Up To Lbs

  • Knowledge Of Safety Protocols

  • Computer Proficiency

  • Knowledge Of Store Operations

  • Ability To Stand For Extended Periods Of Time

  • Ability To Work Well In A Team Environment

  • Ability To Work Flexible Shifts

Required Skills
  • Training

  • Troubleshooting

  • Inventory

  • Scheduling

  • customer service

  • Merchandising

  • Pricing

  • Organization

  • Assisting

  • Cleaning

  • Problem-Solving

  • Cashiering

  • Stock

  • Answering

  • Resolving

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Critical thinking

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Store Support in Louisville, KY, USA is $17.00 - $22.00 per hour. This range is based on salaries reported by Indeed.com and other job sites.

Additional Information
The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 24th, 2023
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About The Home Depot

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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