The Home Depot

Senior Analyst, Customer Analytics

The Home Depot

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At The Home Depot, we are looking for a highly skilled and experienced Senior Analyst to join our Customer Analytics team. This role is crucial in helping us understand and optimize our customers' experiences through data analysis. As a Senior Analyst, you will have the opportunity to work with a dynamic team and utilize your expertise to drive actionable insights that will help us make data-driven decisions. We are seeking a candidate with a strong analytical mindset, exceptional problem-solving skills, and a passion for understanding customer behavior. If you are looking for a challenging and rewarding career in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.

  1. Conduct data analysis and provide insights to help understand and optimize customer experiences.
  2. Collaborate with the Customer Analytics team to develop and implement data-driven strategies.
  3. Utilize advanced analytical techniques to identify trends and patterns in customer behavior.
  4. Communicate findings and recommendations to key stakeholders in a clear and concise manner.
  5. Work with cross-functional teams to gather and analyze data from various sources.
  6. Develop and maintain dashboards and reports to track key performance indicators.
  7. Identify opportunities for process improvements and efficiency in data analysis.
  8. Stay updated on industry trends and best practices in customer analytics.
  9. Mentor and provide guidance to junior analysts on the team.
  10. Monitor and ensure data quality and integrity in all analysis and reporting.
  11. Collaborate with other departments to gather customer insights and support business goals.
  12. Participate in strategic planning and decision-making processes based on data-driven insights.
  13. Continuously evaluate and improve upon current data analysis methods.
  14. Maintain a high level of accuracy and attention to detail in all analysis and reporting.
  15. Adhere to company policies and procedures, including data privacy and security protocols.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Bachelor's Or Master's Degree In Statistics, Mathematics, Business Analytics, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Data Analysis, Preferably In A Retail Or Customer-Focused Industry.

  • Proficiency In Statistical Analysis Tools Such As R, Python, Or Sas, As Well As Experience With Database Querying And Data Visualization.

  • Strong Analytical And Problem-Solving Skills, With The Ability To Translate Complex Data Into Actionable Insights.

  • Excellent Communication And Collaboration Skills, With The Ability To Present Findings To Both Technical And Non-Technical Stakeholders.

Required Skills
  • Project Management

  • Business Intelligence

  • Data Analysis

  • Market Research

  • Reporting

  • Data Visualization

  • Statistical modeling

  • Predictive analytics

  • Customer segmentation

  • SQL querying

  • Customer Insights

  • Dashboard Creation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Analyst, Customer Analytics in Atlanta, GA, USA is $90,000 to $120,000 per year. This can vary depending on factors such as experience, education, and the specific industry or company the analyst is working in. Overall, it is a highly competitive salary range for this type of position in the Atlanta area.

Additional Information
The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 23rd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About The Home Depot

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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