The Home Depot

Repair and Tool Technician

The Home Depot

New York, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a handy, self-motivated individual with a passion for fixing and maintaining tools? Do you enjoy tackling new challenges and providing exceptional customer service? If so, The Home Depot is looking for you to join our team as a Repair and Tool Technician. In this role, you will have the opportunity to utilize your technical skills and knowledge to provide expert repairs and maintenance services for our wide range of tools and equipment. As a vital member of our team, you will play a crucial role in ensuring that our customers have access to fully functioning and safe tools, allowing them to complete their home improvement projects with ease. If you are ready to take on this exciting and rewarding opportunity, read on to learn more about the qualifications we are seeking in our ideal candidate.

  1. Perform expert repairs and maintenance services for a variety of tools and equipment.
  2. Utilize technical skills and knowledge to diagnose and troubleshoot issues with tools and equipment.
  3. Provide exceptional customer service by addressing customer inquiries and concerns in a timely and professional manner.
  4. Ensure that all repairs and maintenance services are completed accurately and efficiently.
  5. Maintain a clean and organized repair area, adhering to all safety protocols.
  6. Keep up-to-date on new tools and equipment and attend training sessions as required.
  7. Communicate effectively with customers and team members regarding repair timelines and updates.
  8. Collaborate with other team members to ensure timely completion of repairs and maintenance services.
  9. Maintain accurate records of repairs and services performed.
  10. Adhere to all company policies and procedures.
  11. Continuously strive to improve repair processes and procedures.
  12. Troubleshoot and resolve any technical issues that may arise.
  13. Stay updated on industry trends and advancements in tool repair and maintenance.
  14. Maintain a positive and professional attitude while representing The Home Depot brand.
  15. Perform other duties as assigned by management.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Technical Skills: A Repair And Tool Technician Should Possess Advanced Technical Knowledge And Skills In Repairing And Maintaining Various Tools And Equipment Used In Home Improvement And Construction Projects.

  • Attention To Detail: The Job Requires A High Level Of Attention To Detail To Identify, Diagnose, And Fix Equipment Issues Accurately. This Includes Troubleshooting And Problem-Solving Skills.

  • Physical Stamina: The Role May Involve Standing, Walking, And Lifting Heavy Equipment, So Physical Fitness And Stamina Are Essential Qualifications.

  • Customer Service Skills: A Repair And Tool Technician Should Have Excellent Customer Service Skills To Assist Customers With Their Inquiries And Provide Them With Solutions In A Courteous And Professional Manner.

  • Time Management Skills: The Job May Involve Handling Multiple Repair Requests At Once, So Time Management Skills Are Crucial To Prioritize Tasks, Meet Deadlines, And Ensure Timely Completion Of Repairs.

Required Skills
  • Inventory Management

  • Troubleshooting

  • Communication

  • Attention to detail

  • customer service

  • equipment maintenance

  • Problem-Solving

  • Technical Knowledge

  • Tool Repair

  • Hand Tool Expertise

  • Power Tool Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Repair and Tool Technician in New York, NY, USA is $31,000-$46,000 per year. This can vary depending on factors such as experience, location, and employer. Some employers may also offer additional benefits such as health insurance, retirement plans, and bonuses.

Additional Information
The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About The Home Depot

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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