Fraud Analyst

This position will be responsible for credit card fraud prevention activities for in-store and ecommerce sales. Core responsibilities will include performing order and customer verification for transactions deemed high risk and responding to customer and store inquiries related to fraud prevention activities. Contact customer to investigate orders where an accept/reject decision cannot be made w/o contacting the customer. Also responsible for fielding calls from customers with orders that were rejected/canceled due to fraud suspicion. Serve as escalation point of contact for “offshore” fraud team. “Onshore” fraud analysts will make the final decision on escalated orders when a decision cannot be made on whether to accept/reject an order flagged for manual fraud review. Working cross-functionally with the Asset Protection, Pro, Store Operations and HD.com teams to investigate fraud cases, compromised myAccounts, ProXtra/PAA/T2C accounts, etc.

According to JobzMall, the average salary range for a Fraud Analyst in 2881 E Walnut St, Pasadena, CA 91107, USA is $50,000 to $65,000 per year. This salary range may vary depending on the experience level and qualifications of the individual.

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.