Field Service Technician

Welcome to The Home Depot team! We are currently seeking a highly skilled and customer-focused Field Service Technician to join our dynamic and growing company. As a Field Service Technician, you will play a crucial role in providing exceptional service and support to our customers in their homes. We are looking for someone who is passionate about providing top-notch service, possesses strong technical skills, and has a knack for problem-solving. If you are a team player with a can-do attitude and a desire to constantly learn and improve, we want you on our team! Read on for more details about this exciting opportunity.

1. Provide exceptional service and support to customers in their homes.
2. Conduct on-site repairs and maintenance for various home improvement products.
3. Troubleshoot and diagnose technical issues with products.
4. Communicate effectively with customers to understand their needs and concerns.
5. Maintain a high level of professionalism and customer service at all times.
6. Adhere to safety protocols and procedures while working on customer's property.
7. Keep accurate records of service calls, repairs, and parts used.
8. Continuously learn and improve technical skills through training and development opportunities.
9. Collaborate with team members to share knowledge and best practices.
10. Utilize problem-solving skills to find solutions for complex technical issues.
11. Follow company guidelines and policies for handling customer complaints and inquiries.
12. Maintain a clean and organized work vehicle, tools, and equipment.
13. Represent the company in a positive and professional manner at all times.
14. Adhere to scheduled appointments and prioritize tasks based on urgency.
15. Keep up-to-date with product knowledge and new technology developments.
16. Complete all required paperwork and documentation accurately and in a timely manner.
17. Report any product defects or malfunctions to the appropriate departments.
18. Participate in team meetings and provide feedback for process improvements.
19. Travel to different locations to provide service and support as needed.
20. Ensure all work is completed efficiently and to the satisfaction of the customer.

According to JobzMall, the average salary range for a Field Service Technician in Fort Lauderdale, FL, USA is between $40,000 and $60,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the technician is working in. Some technicians may also receive additional benefits and bonuses, which can impact their overall compensation.

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.