The Home Depot

Field Service Technician

The Home Depot

Princeton, NJ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to The Home Depot, where we are committed to providing excellent customer service and top-quality products for all of your home improvement needs. We are currently seeking a highly skilled and dedicated Field Service Technician to join our team. As a Field Service Technician, you will play a crucial role in ensuring that our customers receive prompt and efficient service for any installation or repair needs. If you have a passion for fixing and maintaining equipment, possess strong technical skills, and are committed to delivering exceptional service, we want to hear from you!

  1. Provide excellent customer service by greeting and assisting customers with their installation and repair needs.
  2. Install and repair a variety of Home Depot products, including appliances, plumbing, and electrical equipment.
  3. Use technical expertise to troubleshoot and diagnose issues with equipment.
  4. Travel to customer locations to perform on-site repairs and installations.
  5. Maintain accurate records of service calls and completed work.
  6. Communicate effectively with customers to ensure their satisfaction and address any concerns or questions.
  7. Adhere to safety protocols and guidelines while performing installations and repairs.
  8. Collaborate with other technicians and team members to ensure efficient and timely completion of service calls.
  9. Stay up-to-date on product knowledge and technical skills through ongoing training and development.
  10. Represent The Home Depot with professionalism and integrity at all times.
Where is this job?
This job is located at Princeton, NJ, USA
Job Qualifications
  • Technical Expertise: A Field Service Technician At The Home Depot Should Possess Strong Technical Knowledge And Skills In Areas Such As Plumbing, Electrical, Hvac, And General Home Repair.

  • Customer Service Skills: The Ability To Provide Excellent Customer Service Is Essential In This Role. Field Service Technicians Should Be Friendly, Approachable, And Able To Effectively Communicate With Customers.

  • Troubleshooting Abilities: The Job Requires The Ability To Quickly Diagnose And Solve Problems. Field Service Technicians Should Be Able To Think Critically And Come Up With Solutions In A Timely Manner.

  • Physical Stamina: This Job Involves A Lot Of Physical Activity, Such As Lifting Heavy Objects, Climbing Ladders, And Standing For Extended Periods. As Such, Candidates Should Be Physically Fit And Able To Handle The Demands Of The Job.

  • Time Management Skills: Field Service Technicians Often Have Multiple Appointments In A Day, So The Ability To Manage Time Effectively Is Crucial. This Includes Being Punctual, Organized, And Able To Prioritize Tasks.

Required Skills
  • Communication Skills

  • Inventory Management

  • Troubleshooting

  • Time Management

  • Problem Solving

  • customer service

  • equipment maintenance

  • Computer skills

  • Equipment repair

  • Technical Knowledge

  • Safety Procedures

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Service Technician in Princeton, NJ, USA is between $60,000 to $85,000 per year. This can vary depending on the specific company, industry, and level of experience of the technician. Some may also receive additional benefits such as bonuses, overtime pay, and company-provided vehicles.

Additional Information
The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeMay 22nd, 2025
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About The Home Depot

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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