
Field Service Technician
Welcome to The Home Depot, where we are committed to providing excellent customer service and top-quality products for all of your home improvement needs. We are currently seeking a highly skilled and dedicated Field Service Technician to join our team. As a Field Service Technician, you will play a crucial role in ensuring that our customers receive prompt and efficient service for any installation or repair needs. If you have a passion for fixing and maintaining equipment, possess strong technical skills, and are committed to delivering exceptional service, we want to hear from you!
- Provide excellent customer service by greeting and assisting customers with their installation and repair needs.
- Install and repair a variety of Home Depot products, including appliances, plumbing, and electrical equipment.
- Use technical expertise to troubleshoot and diagnose issues with equipment.
- Travel to customer locations to perform on-site repairs and installations.
- Maintain accurate records of service calls and completed work.
- Communicate effectively with customers to ensure their satisfaction and address any concerns or questions.
- Adhere to safety protocols and guidelines while performing installations and repairs.
- Collaborate with other technicians and team members to ensure efficient and timely completion of service calls.
- Stay up-to-date on product knowledge and technical skills through ongoing training and development.
- Represent The Home Depot with professionalism and integrity at all times.
Technical Expertise: A Field Service Technician At The Home Depot Should Possess Strong Technical Knowledge And Skills In Areas Such As Plumbing, Electrical, Hvac, And General Home Repair.
Customer Service Skills: The Ability To Provide Excellent Customer Service Is Essential In This Role. Field Service Technicians Should Be Friendly, Approachable, And Able To Effectively Communicate With Customers.
Troubleshooting Abilities: The Job Requires The Ability To Quickly Diagnose And Solve Problems. Field Service Technicians Should Be Able To Think Critically And Come Up With Solutions In A Timely Manner.
Physical Stamina: This Job Involves A Lot Of Physical Activity, Such As Lifting Heavy Objects, Climbing Ladders, And Standing For Extended Periods. As Such, Candidates Should Be Physically Fit And Able To Handle The Demands Of The Job.
Time Management Skills: Field Service Technicians Often Have Multiple Appointments In A Day, So The Ability To Manage Time Effectively Is Crucial. This Includes Being Punctual, Organized, And Able To Prioritize Tasks.
Communication Skills
Inventory Management
Troubleshooting
Time Management
Problem Solving
customer service
equipment maintenance
Computer skills
Equipment repair
Technical Knowledge
Safety Procedures
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Technician in Princeton, NJ, USA is between $60,000 to $85,000 per year. This can vary depending on the specific company, industry, and level of experience of the technician. Some may also receive additional benefits such as bonuses, overtime pay, and company-provided vehicles.
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Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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