Field Service Technician
The Home Depot is seeking a highly motivated and skilled individual to join our team as a Field Service Technician. In this role, you will have the opportunity to travel to various locations and provide exceptional customer service by diagnosing and repairing a wide range of equipment and appliances. Our ideal candidate is someone who is passionate about their work, has a strong attention to detail, and is committed to delivering top-notch service to our valued customers. If you have a background in technical repair and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity to join The Home Depot family.
- Travel to various locations to provide on-site diagnosis and repair services for a wide range of equipment and appliances.
- Demonstrate exceptional customer service skills by building and maintaining positive relationships with customers.
- Utilize technical knowledge and expertise to accurately diagnose and troubleshoot equipment and appliance issues.
- Perform repairs and replacements of faulty parts or equipment to ensure proper functioning.
- Adhere to company policies and safety procedures while working on-site.
- Maintain accurate and detailed records of all service calls, including parts used and work performed.
- Communicate effectively with customers and team members to provide updates on service calls and resolve any issues.
- Proactively identify potential issues and make recommendations for preventative maintenance.
- Continuously strive to improve technical skills and knowledge through training and development opportunities.
- Represent The Home Depot brand by embodying company values and promoting a positive image to customers.
Technical Knowledge And Experience: A Field Service Technician At The Home Depot Should Have A Strong Understanding Of Mechanical, Electrical, And Plumbing Systems As Well As Experience In Troubleshooting And Repairing Various Equipment And Appliances.
Customer Service Skills: As A Representative Of The Home Depot, A Field Service Technician Must Have Excellent Communication And Interpersonal Skills To Effectively Interact With Customers And Address Their Concerns.
Time Management And Organizational Skills: The Ability To Manage And Prioritize Multiple Service Calls Efficiently Is Crucial For A Field Service Technician To Meet The Demands Of A Fast-Paced Work Environment.
Physical Stamina And Dexterity: This Job May Require Lifting Heavy Equipment, Climbing Ladders, And Working In Confined Spaces, So A Field Service Technician Must Be Physically Fit And Have Good Dexterity.
Valid Driver's License And Clean Driving Record: Since This Role Involves Traveling To Different Customer Locations, A Field Service Technician Should Have A Valid Driver's License And A Clean Driving Record. This Ensures Safe And Timely Arrival To Service Calls.
Inventory Management
Communication
Time Management
Multitasking
Attention to detail
Organizational Skills
customer service
Problem-Solving
Technical Troubleshooting
Equipment repair
Safety Procedures
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Technician in Santa Monica, CA, USA is between $48,000 and $76,000 per year. This range can vary depending on factors such as experience, education, and specific job responsibilities.
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Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.
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