The Home Depot

Design Consultant - In-Home Sales

The Home Depot

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to The Home Depot, where we believe that every home deserves to be beautiful and functional. As a Design Consultant - In-Home Sales, you will have the opportunity to work directly with our valued customers in their homes, creating customized solutions to meet their unique design needs. We are looking for a talented individual with a passion for design and sales, who can provide exceptional customer service and create stunning spaces that our customers will love. If you have a creative eye, excellent communication skills, and a desire to help people transform their homes, we want to hear from you. Join our team and be a part of making homes beautiful, one room at a time.

  1. Meet with customers in their homes to understand their design needs and preferences.
  2. Use your design expertise to create customized solutions that meet the customer's budget and style.
  3. Provide exceptional customer service by actively listening to and addressing customer concerns and questions.
  4. Maintain a thorough understanding of all Home Depot products and services to effectively recommend and sell to customers.
  5. Collaborate with other team members, such as contractors and designers, to ensure a seamless and efficient design and installation process.
  6. Utilize sales techniques and strategies to meet and exceed sales targets.
  7. Ensure all customer orders and transactions are accurately processed and documented.
  8. Follow up with customers after the completion of a project to ensure satisfaction and address any additional needs.
  9. Stay up-to-date on the latest design trends and home improvement products to provide knowledgeable and relevant recommendations to customers.
  10. Maintain a professional and positive attitude at all times, representing The Home Depot brand with integrity and enthusiasm.
  11. Continuously seek opportunities to improve and enhance the customer experience.
  12. Adhere to company policies and procedures, including safety and ethical standards.
  13. Attend training sessions and meetings to enhance knowledge and skills.
  14. Assist with store merchandising and promotional efforts as needed.
  15. Strive to meet and exceed customer satisfaction goals and contribute to a positive and productive team environment.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Knowledge Of Home Design And Renovation: A Successful Design Consultant Must Have A Strong Understanding Of Different Design Styles, Materials, And Construction Processes In Order To Effectively Assist Customers With Their Home Improvement Projects.

  • Excellent Sales And Communication Skills: As An In-Home Sales Consultant, The Ability To Effectively Communicate With Customers And Close Sales Is Crucial. This Includes Active Listening, Presenting Products And Services, And Addressing Customer Concerns.

  • Experience In Project Management: A Design Consultant Will Often Be Responsible For Overseeing Home Improvement Projects From Start To Finish. This Requires Strong Project Management Skills, Including The Ability To Create And Manage Budgets, Timelines, And Subcontractors.

  • Strong Customer Service Focus: The Home Depot Prides Itself On Excellent Customer Service, And A Design Consultant Must Embody This Value. This Includes Providing Personalized And Attentive Service To Customers, As Well As Resolving Any Issues Or Concerns In A Timely And Satisfactory Manner.

  • Computer Proficiency And Design Software Skills: The Home Depot Utilizes Design Software To Create Visual Representations Of Customer Projects. A Design Consultant Should Be Comfortable Using These Programs And Have The Ability To Create Accurate And Visually Appealing Designs.

Required Skills
  • Communication Skills

  • Project Management

  • Time Management

  • Product knowledge

  • Attention to detail

  • Problem Solving

  • Budget management

  • customer service

  • Visual merchandising

  • Sales Techniques

  • Design Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Design Consultant - In-Home Sales in New York, NY, USA is $50,000 - $70,000 per year. However, this can vary depending on factors such as experience, company, and specific job responsibilities. Some more experienced and successful design consultants may earn upwards of $100,000 per year.

Additional Information
The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeJune 21st, 2025
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About The Home Depot

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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