The Home Depot

Customer Service/Sales Associate

The Home Depot

San Diego, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people person with a passion for home improvement? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you! The Home Depot is seeking a highly motivated and customer-oriented Customer Service/Sales Associate to join our team. In this role, you will have the opportunity to provide exceptional service to our valued customers while utilizing your sales skills to drive business. If you have a positive attitude, excellent communication skills, and a drive to succeed, we want to hear from you!

  1. Provide exceptional customer service to all customers who enter the store.
  2. Utilize sales skills to drive business and achieve sales goals.
  3. Greet customers and initiate conversations to understand their needs and offer appropriate solutions.
  4. Assist customers in finding products and answering any questions they may have.
  5. Maintain a clean and organized sales floor, including restocking shelves and organizing displays.
  6. Process customer transactions accurately and efficiently.
  7. Handle customer complaints and resolve issues in a timely and professional manner.
  8. Actively promote and sell Home Depot credit cards and other promotional offers.
  9. Continuously learn about products and services offered in order to effectively educate customers and make recommendations.
  10. Collaborate with team members to ensure a positive and cohesive work environment.
  11. Follow all company policies, procedures, and safety guidelines.
  12. Meet and exceed individual and team sales targets.
  13. Attend training and development programs to enhance skills and knowledge.
  14. Maintain a positive and friendly attitude towards customers and team members.
  15. Proactively seek out opportunities to improve customer service and increase sales.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Excellent Communication Skills: The Ability To Effectively Communicate With Customers And Understand Their Needs Is Crucial For Success In This Role.

  • Strong Product Knowledge: A Thorough Understanding Of The Products And Services Offered By The Home Depot Is Essential For Helping Customers Make Informed Purchasing Decisions.

  • Sales Experience: Previous Experience In Sales, Either In A Retail Or Customer Service Setting, Is Highly Desirable For This Position.

  • Problem-Solving Skills: As A Customer Service/Sales Associate, You Will Often Encounter Customers With Various Issues And Concerns. Being Able To Think On Your Feet And Find Solutions To Problems Is A Valuable Asset.

  • Team Player Mentality: The Home Depot Values Collaboration And Teamwork, So Being Able To Work Well With Others And Contribute To A Positive Work Environment Is Important For This Role.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • Conflict Resolution

  • Teamwork

  • Organization

  • customer satisfaction

  • Problem-Solving

  • Adaptability

  • Sales Techniques

  • Multit

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service/Sales Associate in San Diego, CA, USA is between $28,000 and $45,000 per year. However, this can vary depending on factors such as experience, education, and the specific company and industry. Some higher-paying companies in this field in San Diego include Apple, Nordstrom, and Verizon Wireless.

Additional Information
The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 23rd, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About The Home Depot

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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