Customer Service/Sales Associate

Are you a customer service superstar with a passion for sales and a knack for DIY projects? Look no further! The Home Depot is seeking a friendly and knowledgeable Customer Service/Sales Associate to join our team. As the first point of contact for our customers, you will play a vital role in providing exceptional service and driving sales. If you are a self-motivated team player who enjoys interacting with customers and has a strong understanding of home improvement, we want to hear from you!

1. Serve as the primary point of contact for customers, providing exceptional customer service and addressing their inquiries, concerns, and needs in a friendly and professional manner.
2. Utilize knowledge of the store's products and services to assist customers in finding the right products for their DIY projects.
3. Actively engage with customers to identify their needs and recommend appropriate products and services that will enhance their shopping experience.
4. Demonstrate a strong understanding of home improvement products and services, including their features, benefits, and usage.
5. Continuously strive to meet and exceed sales goals by actively promoting products, upselling, and cross-selling to customers.
6. Maintain a clean and organized work area, including restocking shelves, monitoring inventory levels, and assisting with merchandising.
7. Collaborate with team members to ensure a positive and efficient shopping experience for customers.
8. Stay up-to-date on store promotions and events and effectively communicate them to customers.
9. Handle customer complaints and returns in a professional and timely manner, finding appropriate solutions to ensure customer satisfaction.
10. Uphold company policies and procedures, including safety and security protocols, in order to maintain a safe and enjoyable shopping environment for both customers and employees.

According to JobzMall, the average salary range for a Customer Service/Sales Associate in Durham, NC, USA is $25,000 - $40,000 per year. This range can vary depending on factors such as the specific company, level of experience, and additional skills or certifications.

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.