Customer Service/Sales Associate

Welcome to The Home Depot, where we pride ourselves on providing exceptional customer service and top-notch products to our loyal patrons. As a Customer Service/Sales Associate, you will play a crucial role in ensuring that every customer's experience is nothing short of excellent. We are seeking individuals who are passionate about helping others, have a strong sales background, and are eager to join our dynamic team. If you possess excellent communication skills, a positive attitude, and a desire to learn and grow, we want to hear from you. Join us at The Home Depot and be a part of a company that values its employees and puts customers first.

1. Greet and welcome customers as they enter the store, providing a friendly and inviting atmosphere.
2. Assist customers in finding products, answering questions, and providing recommendations based on their needs.
3. Demonstrate in-depth knowledge of products and services offered in the store to effectively assist customers in making informed purchase decisions.
4. Utilize strong sales skills to promote and upsell products to customers, while maintaining a customer-centric approach.
5. Process customer transactions accurately and efficiently, including cash, credit, and debit transactions.
6. Handle customer complaints and resolve issues in a timely and professional manner, ensuring customer satisfaction.
7. Maintain a clean, organized, and visually appealing sales floor by restocking shelves, organizing merchandise, and completing other tasks as assigned.
8. Continuously strive to improve customer service by seeking feedback and implementing suggestions for improvement.
9. Collaborate with team members to ensure a smooth and efficient operation of the store.
10. Attend training sessions and stay updated on product knowledge and company policies and procedures.
11. Adhere to all safety and security protocols to ensure the well-being of customers and team members.
12. Continuously represent The Home Depot brand in a positive and professional manner.
13. Assist with inventory management, including receiving and stocking merchandise, and conducting inventory counts.
14. Support the store's goals and objectives by meeting or exceeding sales targets and contributing to the overall success of the store.
15. Maintain a positive and productive work environment by displaying a strong work ethic, positive attitude, and willingness to learn and grow.

According to JobzMall, the average salary range for a Customer Service/Sales Associate in Sacramento, CA, USA is $24,860-$39,668 per year. This range can vary depending on factors such as experience, education, and the specific company and industry. Additionally, bonuses and commission may also be offered, which can increase earnings for these positions.

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.