The Home Depot

Customer Service/Sales Associate

The Home Depot

Fort Lauderdale, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people person with a passion for customer service and sales? Do you thrive in a fast-paced, team-oriented environment? Look no further! The Home Depot is seeking a dynamic and enthusiastic individual to join our team as a Customer Service/Sales Associate. In this role, you will have the opportunity to provide top-notch service to our valued customers while also driving sales and contributing to the overall success of our store. If you have excellent communication skills, a positive attitude, and a desire to learn and grow, we want to hear from you!

  1. Provide exceptional customer service to all customers, both in person and over the phone.
  2. Build and maintain strong relationships with customers to ensure a positive shopping experience.
  3. Utilize product knowledge and sales techniques to help customers find the best products for their needs.
  4. Meet and exceed sales goals by actively promoting and upselling products.
  5. Ensure all customers are greeted and assisted in a timely and friendly manner.
  6. Resolve customer concerns and complaints in a professional and efficient manner.
  7. Collaborate with team members to ensure a smooth and efficient operation of the store.
  8. Maintain a clean and organized sales floor to provide a pleasant shopping environment for customers.
  9. Continuously update knowledge of products, promotions, and company policies to better assist customers.
  10. Follow all safety and security procedures to protect customers, employees, and company assets.
  11. Participate in training and development opportunities to enhance skills and knowledge.
  12. Contribute to a positive and inclusive work environment by treating all team members with respect and professionalism.
  13. Perform other duties as assigned by management.
Where is this job?
This job is located at Fort Lauderdale, FL, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment: The Home Depot Is A Busy Retail Environment, So Candidates Should Be Able To Thrive In A Fast-Paced Setting And Handle Multiple Tasks At Once.

  • Excellent Communication Skills: The Home Depot Values Customer Service And Sales Associates Who Can Effectively Communicate With Customers, Listen To Their Needs, And Provide Helpful Solutions.

  • Knowledge Of Home Improvement Products: A Strong Understanding Of The Products Sold At The Home Depot Is Important For Assisting Customers In Finding The Right Products And Making Sales.

  • Sales Experience: The Home Depot Is Looking For Candidates With Previous Sales Experience, As The Role Involves Actively Promoting Products And Services To Customers.

  • Strong Problem-Solving Skills: Customer Service/Sales Associates At The Home Depot Are Expected To Handle Customer Complaints And Find Solutions To Any Issues That May Arise. Therefore, Candidates Should Possess Strong Problem-Solving Skills To Effectively Resolve Customer Concerns.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Computer proficiency

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Customer Service/Sales Associate in Fort Lauderdale, FL, USA is $30,000 to $40,000 per year. This may vary depending on the industry, company size, and level of experience. Some high-performing associates may earn commissions or bonuses on top of their base salary.

Additional Information
The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 23rd, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About The Home Depot

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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