
Customer Service/Sales Associate
Are you a people person with a passion for customer service and sales? Do you thrive in a fast-paced, team-oriented environment? Look no further! The Home Depot is seeking a dynamic and enthusiastic individual to join our team as a Customer Service/Sales Associate. In this role, you will have the opportunity to provide top-notch service to our valued customers while also driving sales and contributing to the overall success of our store. If you have excellent communication skills, a positive attitude, and a desire to learn and grow, we want to hear from you!
- Provide exceptional customer service to all customers, both in person and over the phone.
- Build and maintain strong relationships with customers to ensure a positive shopping experience.
- Utilize product knowledge and sales techniques to help customers find the best products for their needs.
- Meet and exceed sales goals by actively promoting and upselling products.
- Ensure all customers are greeted and assisted in a timely and friendly manner.
- Resolve customer concerns and complaints in a professional and efficient manner.
- Collaborate with team members to ensure a smooth and efficient operation of the store.
- Maintain a clean and organized sales floor to provide a pleasant shopping environment for customers.
- Continuously update knowledge of products, promotions, and company policies to better assist customers.
- Follow all safety and security procedures to protect customers, employees, and company assets.
- Participate in training and development opportunities to enhance skills and knowledge.
- Contribute to a positive and inclusive work environment by treating all team members with respect and professionalism.
- Perform other duties as assigned by management.
Ability To Work In A Fast-Paced Environment: The Home Depot Is A Busy Retail Environment, So Candidates Should Be Able To Thrive In A Fast-Paced Setting And Handle Multiple Tasks At Once.
Excellent Communication Skills: The Home Depot Values Customer Service And Sales Associates Who Can Effectively Communicate With Customers, Listen To Their Needs, And Provide Helpful Solutions.
Knowledge Of Home Improvement Products: A Strong Understanding Of The Products Sold At The Home Depot Is Important For Assisting Customers In Finding The Right Products And Making Sales.
Sales Experience: The Home Depot Is Looking For Candidates With Previous Sales Experience, As The Role Involves Actively Promoting Products And Services To Customers.
Strong Problem-Solving Skills: Customer Service/Sales Associates At The Home Depot Are Expected To Handle Customer Complaints And Find Solutions To Any Issues That May Arise. Therefore, Candidates Should Possess Strong Problem-Solving Skills To Effectively Resolve Customer Concerns.
Communication Skills
Time Management
Product knowledge
Multitasking
Attention to detail
customer service
Computer proficiency
Teamwork
Problem-Solving
Adaptability
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
Decision-making
According to JobzMall, the average salary range for a Customer Service/Sales Associate in Fort Lauderdale, FL, USA is $30,000 to $40,000 per year. This may vary depending on the industry, company size, and level of experience. Some high-performing associates may earn commissions or bonuses on top of their base salary.
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Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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