Customer Service/Sales Associate
Welcome to The Home Depot team! We are a dedicated and customer-focused company, committed to providing exceptional service and products to our valued customers. We are currently seeking a highly motivated and enthusiastic individual to join our team as a Customer Service/Sales Associate. In this role, you will have the opportunity to engage with customers, provide expert product knowledge and recommendations, and drive sales to contribute to the overall success of our store. We are looking for someone who shares our passion for delivering excellent customer service and has a strong sales acumen. If you are a team player with a positive attitude and a desire to learn and grow, we encourage you to apply for this exciting opportunity.
- Greet and welcome customers in a friendly and professional manner.
- Provide excellent customer service by actively listening to and addressing customer needs and concerns.
- Utilize extensive product knowledge to make recommendations and assist customers in finding the right products for their needs.
- Actively engage with customers to promote sales and achieve individual and store sales goals.
- Continuously learn about new products and promotions to effectively communicate and sell to customers.
- Maintain a clean and organized work environment to ensure a positive shopping experience for customers.
- Operate cash registers and handle cash and credit transactions accurately and efficiently.
- Collaborate with team members to ensure excellent customer service and a smooth shopping experience.
- Follow company policies and procedures to ensure a safe and secure work environment for both customers and employees.
- Continuously strive to meet and exceed customer expectations and contribute to the overall success of the store.
Excellent Communication Skills: A Customer Service/Sales Associate At The Home Depot Must Possess Strong Verbal And Written Communication Skills In Order To Effectively Interact With Customers, Answer Inquiries, And Promote Products.
Knowledge Of Home Improvement Products: The Ideal Candidate Should Have A Good Understanding Of The Products And Services Offered By The Home Depot. This Includes Knowledge Of Various Home Improvement Categories Such As Plumbing, Electrical, Gardening, And Appliances.
Sales Experience: A Customer Service/Sales Associate Should Have Previous Experience In Sales, With A Proven Track Record Of Meeting And Exceeding Sales Targets. They Should Be Able To Confidently Engage With Customers, Upsell Products, And Close Sales.
Problem-Solving Skills: Working In A Fast-Paced Retail Environment, A Customer Service/Sales Associate Should Be Able To Think On Their Feet And Quickly Find Solutions To Customer Issues And Complaints. They Should Also Be Able To Handle Difficult Or Irate Customers With Empathy And Professionalism.
Team Player: The Home Depot Values A Strong Sense Of Teamwork And Collaboration. The Ideal Candidate Should Be Able To Work Well In A Team Environment, As Well As Independently, And Be Willing To Assist Colleagues When Needed.
Communication
Time Management
Product knowledge
Multitasking
Attention to detail
customer service
Teamwork
Computer skills
Problem-Solving
Adaptability
Conflict
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service/Sales Associate in Columbus, OH, USA is between $25,000 - $40,000 per year. This range can vary depending on factors such as experience, education, and the specific company or industry the associate is working in. Some companies may also offer additional benefits and bonuses, which can impact the overall salary.
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Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.
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