The Home Depot

Customer Service/Sales Associate

The Home Depot

Salt Lake City, UT, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to The Home Depot, where we are seeking enthusiastic and customer-focused individuals to join our team as a Customer Service/Sales Associate. As a leading home improvement retailer, we pride ourselves on providing top-notch customer service and offering a wide variety of quality products. If you have a passion for sales and a knack for building strong relationships with customers, then we want you to be a part of our team. In this role, you will have the opportunity to assist customers with their purchases, provide product knowledge, and help them find the perfect solutions for their home improvement needs. To excel in this position, we require individuals who possess excellent communication skills, a positive attitude, and a strong work ethic. Join us and become a part of our growing family at The Home Depot.

  1. Greet and welcome customers to The Home Depot in a friendly and professional manner.
  2. Assist customers in finding products and providing accurate product information.
  3. Build and maintain strong relationships with customers to ensure their satisfaction and repeat business.
  4. Utilize sales techniques to upsell and cross-sell products to customers.
  5. Process transactions accurately and efficiently using cash registers or other systems.
  6. Maintain a clean and organized work area, including restocking products and keeping shelves neat and tidy.
  7. Continuously strive to meet and exceed sales targets and goals.
  8. Stay up-to-date on current promotions, sales, and company policies to provide accurate information to customers.
  9. Handle customer inquiries, concerns, and complaints in a professional and timely manner.
  10. Collaborate with team members to ensure a positive and productive work environment.
  11. Demonstrate a strong knowledge of all Home Depot products and services.
  12. Participate in training and development programs to continuously improve customer service and sales skills.
  13. Adhere to all safety and security procedures to ensure the safety of customers and fellow associates.
  14. Continuously maintain a positive attitude and provide exceptional customer service.
  15. Perform any other duties assigned by management to support the overall success of The Home Depot.
Where is this job?
This job is located at Salt Lake City, UT, USA
Job Qualifications
  • Excellent Communication Skills: As A Customer Service/Sales Associate At The Home Depot, You Will Be Interacting With Customers On A Daily Basis. It Is Important To Have Strong Communication Skills To Effectively Assist Customers With Their Inquiries And Make Sales.

  • Knowledge Of Home Improvement Products: The Home Depot Specializes In Selling Home Improvement Products And Services. Having Knowledge Of These Products And Their Uses Will Help You Guide Customers In Making Informed Purchase Decisions.

  • Sales Experience: The Home Depot Is A Retail Store And Sales Are A Crucial Part Of The Job. Having Previous Experience In Sales, Whether It's In Retail Or Another Industry, Will Give You An Advantage In This Role.

  • Customer-Oriented Attitude: The Home Depot Prides Itself On Providing Exceptional Customer Service. As A Customer Service/Sales Associate, It Is Important To Have A Customer-Oriented Attitude And Go Above And Beyond To Ensure Customer Satisfaction.

  • Ability To Work In A Fast-Paced Environment: The Home Depot Is A High-Volume Retail Store, And The Customer Service/Sales Associate Role Can Be Fast-Paced And Demanding. It Is Important To Be Able To Work Efficiently And Handle Multiple Tasks At Once To Meet The Needs Of The Customers And The Store.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Technical skills

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Sales Techniques

  • Mult

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Customer Service/Sales Associate in Salt Lake City, UT, USA is between $20,000 and $45,000 per year. This can vary depending on the specific company, location, and level of experience of the individual. Some companies may offer additional benefits such as bonuses, commissions, and healthcare benefits, which can also impact the overall salary range for this position.

Additional Information
The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 23rd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About The Home Depot

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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