The Home Depot

Customer Service/Sales Associate

The Home Depot

Fridley, MN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to The Home Depot! We are currently seeking a driven and customer-focused individual to join our team as a Customer Service/Sales Associate. As a member of our team, you will play a vital role in providing exceptional service to our customers while also driving sales and promoting our products. This is an exciting opportunity for someone who is passionate about delivering excellent customer experiences and has a strong sales background. If you are a team player with a positive attitude and are interested in joining a well-respected company, we encourage you to apply for this position.

  1. Greet and welcome customers in a friendly and professional manner.
  2. Provide excellent customer service by addressing inquiries, concerns, and complaints in a timely and efficient manner.
  3. Assist customers in finding products, providing product information, and processing transactions.
  4. Actively listen to customers’ needs and recommend appropriate products or services.
  5. Maintain a thorough knowledge of products and services offered by The Home Depot.
  6. Meet and exceed sales goals by actively promoting and upselling products.
  7. Maintain a clean and organized work area to ensure a positive shopping experience for customers.
  8. Collaborate with team members to ensure a smooth and efficient operation of the store.
  9. Continuously improve knowledge of sales techniques and product knowledge through training and development.
  10. Contribute to a positive and inclusive work environment by being a team player and promoting a positive attitude.
  11. Ensure compliance with company policies and procedures.
  12. Handle cash and credit transactions accurately and responsibly.
  13. Attend and actively participate in team meetings and training sessions.
  14. Maintain a high level of professionalism and represent the company in a positive manner at all times.
  15. Continuously strive to meet and exceed customer expectations and satisfaction.
Where is this job?
This job is located at Fridley, MN, USA
Job Qualifications
  • Excellent Communication Skills: A Customer Service/Sales Associate At The Home Depot Must Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Provide Product Knowledge And Assistance.

  • Sales Experience: The Ideal Candidate Should Have Prior Experience In A Sales Role, As The Job Involves Actively Promoting And Selling Products To Customers.

  • Knowledge Of Home Improvement Products: The Home Depot Deals With A Wide Range Of Home Improvement Products, And The Candidate Should Have A Thorough Understanding Of These Products To Provide Accurate Information And Recommendations To Customers.

  • Customer Service Orientation: The Ability To Provide Excellent Customer Service Is Crucial For This Role As It Involves Handling Customer Complaints, Inquiries, And Providing Assistance In A Timely And Professional Manner.

  • Team Player: The Home Depot Values A Collaborative Work Environment, And The Candidate Should Be Able To Work Well In A Team And Contribute Towards Achieving Sales Targets And Providing Exceptional Customer Service.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • Merchandising

  • Cash Handling

  • Customer Relations

  • Teamwork

  • Computer skills

  • Multi-tasking

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Customer Service/Sales Associate in Fridley, MN, USA is $30,000 - $40,000 per year. This can vary depending on factors such as the specific company, the associate's level of experience, and any additional bonuses or benefits offered.

Additional Information
The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 23rd, 2024
Apply BeforeMay 22nd, 2025
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About The Home Depot

Home Depot, Inc. is a home improvement retailer that sells building materials and home improvement products. It operates The Home Depot stores, which provides full-service, warehouse-style stores that sells a wide assortment of building materials, home improvement products and lawn and garden products and provide a number of services. The company offers national installation services through pre-screened independent contractors for products ranging from floors to roofs, windows to water heaters, and kitchen cabinets to vinyl siding.

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